Tech Support Forum banner
Status
Not open for further replies.
1 - 5 of 5 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
Hey! To delete my files/cookies etc from the computer I normally go to Control Panel then click on Internet Options. But recently when I click on internet options, it pops up on the screen for less than a second then it closes. It used to work perfectly before so I can't explain why this keeps happening, I really need to delete stuff from my pc but the internet options screen wont stay up long enough to allow me to do this!

Does anyone know why this is happening?

Thanx
Jeri
 

·
Team Manager , Articles Team
Joined
·
11,900 Posts
Re: **Help** Control Panel -> Internet Options

Hello Jeri, Welcome to TSF! :wave:

Please try this workaround (you will need your Windows® XP SP2 CD).

(In the event that you do not have a Windows® XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully). :grin:

Please post back with the result, or if there are any further queries/concerns.

Kind Regards,
 
1 - 5 of 5 Posts
Status
Not open for further replies.
Top