[cdpaul]

Trying fix a laptop, she tried to install a camera but it went wrong and now when desktop appears, "found new hardware" shows in task bar then after about 10 seconds it shuts down and re-boots.

I can get into safe mode and it runs fine. Tried a system restore but it always says "unable to restore....."

Im pretty sure its the failed installation, is there a way to stop xp trying to find the hardware? I cant find the software to remove it.

Ive tried recovery panel, chkdsk, bootcfg, fixboot and fixmbr

Thanx

 

[BMR777]

Re: Failed installation now laptop keeps re-booting

If you go into device manager (Start > Run > devmgmt.msc) do you see the camera? If you see it can you right click on it and then disable it?

Also if that doesn't work you can try:

Go to Start > Run > type "services.msc" w/o quotes. Find the "Shell Hardware Detection" service and disable it and reboot into normal mode. Then see if the balloon pops up again or not. If it works, try re-enabling the service and then reboot and see if everything works.

BMR777

 

[cdpaul]

Didnt work but sorted it.

Thanx 4 looking