[aesosa_sanchez]

Hi I Already read and did the following

Quote:
"Originally Posted by techpro5238
Hi Mr. Dabit

Your computer is showing the Error 39 for your CD Drive. This can sometimes be caused by Updates, and other things. To fix this I would like you to:
Click Start
Click Run
Type in " regedit" and click Ok

When in the registry editor I would like you to navigate to:

HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}

In this folder I would like you to delete the Upperfilter and Lowerfilter values. Please BACKUP your registry before taking these actions, by clicking on My Computer and clicking File -> Export in the Editor."

and i didnt find the upper and lower filter.

If someone can help me, I am trying to fix this problem in a Dell Inspiron 6400 with windows XP home edition Sp 3

Hope Someone can help me
Regards

 

[joeten]

Re: Error 39 for your CD Drive

Hi and welcome to TSF please try these http://support.microsoft.com/kb/929461

http://support.microsoft.com/gp/cd_dvd_drive_problems

 

[aesosa_sanchez]

Re: Error 39 for your CD Drive

Hi Joeten
I click on the link you provided but the problem doesn't occur in a vista system.
Occurs in a Dell Inspiron 6400 with windows XP home edition Sp 3. (my Brothers Computer)
And following the steps "techpro5238" posted or the steps on the link you posted, I am not able to find the upper and lower Filters. They Don't appear.

 

[joeten]

Re: Error 39 for your CD Drive

Hi does he have any burning software installed ie nero,roxio,or similar you may need to uninstall it,also itunes makes changes to the registry,have you tried uninstalling the device from device manager windows should reintall when you reboot,the deletion of the upper and lower filters is usually the fix required do you see even one if so remove it,have you run system restore to a time it was working

 

[aesosa_sanchez]

Re: Error 39 for your CD Drive

Yes He does have a burning software. ill proceed to uninstallit.
Yes I uninstalled the device restarted and the pc did not detected it,
but when i went to control panel i was able to installe it again.
Yes i tried System restore but did not work, the error still there.

 

[aesosa_sanchez]

Re: Error 39 for your CD Drive

joeten. do you know if its possible to run a complete installation of windows via a cd drive network?
I put them in network and it started ok. but when the laptop restarts, the connection is lost. I don't know if there's a way to put the pc to start from a network cd drive instead of a hard drive o a installed cd drive.

 

[joeten]

Re: Error 39 for your CD Drive

Hi there are a couple of options
http://kurtsh.spaces.live.com/blog/cns!DA410C7F7E038D!1665.entry?sa=528224038
http://www.neowin.net/forum/index.php?showtopic=523283

 

[Riskyone101]

Re: Error 39 for your CD Drive

Hello,

Before you try reinstalling windows try this here:

Have you tried uninstalling the cd/dvd drives in device manager,
restart the computer, and see if the computer picks up the drive and puts the driver for it?

 

[aesosa_sanchez]

Re: Error 39 for your CD Drive

Joeten And Riskyone101

Thanks for all your help.

Is joeten suggested. I uninstalled some softwares Like Itunes, Bonjour, and a Dvd Player.

And then I proceeded to regedit: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}
And this time I did Find "Lower Filter" I Immediately Erase it.
Just like that The Cd_Dvd Player Began to work Perfectly. I am now reinstalling windows.
Thanks You guys again For All Your Help And Specially Thnaks To: WWW.TECHSUPPORTFORUM.COM its a great page.

Just one more thing, For what i have read, i should post this error to solved. But dont know how.

Regards
Alberto E. Sosa S

 

[joeten]

Re: Error 39 for your CD Drive

Hi glad you got it working again the solved button is on the upper left of the page I think:wave:

 

[Riskyone101]

Re: Error 39 for your CD Drive

Glad you got it sorted.

You can mark thread solved under thread tools tab near top of this page, ty.