[SOLVED] Driver_IRQL_Not_Less_or_Equal

csmiley91 · Apr 6, 2011

· OS - Vista/ Windows 7 ? Vista
· x86 (32-bit) or x64 ? 32 bit
· What was original installed OS on system? same as above
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail version
· Age of system (hardware) 06-October-2010
· Age of OS installation - have you re-installed the OS? same as above

· CPU AMD athlon II X2 260 processor 3.2 GHz
· Video Card ATI Radeon HD 5400 series
· MotherBoard MSI AMD 770-G45 AM3 DDR3 1666+/1333/1
· Power Supply - brand & wattage 500watt corsair

· System Manufacturer iBuypower
· Exact model number (if laptop, check label on bottom) not sure how to find this

Jonathan_King · Apr 6, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Hello,

I suspect SPTD is causing this problem at least for the most part; it's possible there is also a network problem involved.

Uninstall Daemon Tools, and then remove SPTD itself with this tool: http://www.duplexsecure.com/download/SPTDinst-v178-x86.exe

Uninstall your current versions of Avast and AVG using these directions:

https://support.avast.com/index.php...viewarticle&kbarticleid=504&nav=0,1,22#idt_02

AVG - Download tools

Install the latest one: Compare avast! products and get upgrades and add-ons

If the BSODs persist, run driver verifier: http://www.techsupportforum.com/for...-windows-7-and-vista-bsod-related-473665.html

...Summary of the dumps:

Code:

[font=lucida console]
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Tue Apr  5 20:19:02.849 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:30.704
Probably caused by : memory_corruption ( nt!MiZeroPhysicalPage+8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0x8E_BAD_IP_nt!MiZeroPhysicalPage+8
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Tue Apr  5 20:09:58.518 2011 (UTC - 4:00)
System Uptime: 0 days 0:33:07.334
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+2e1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  0xA_nt!KiTrap0E+2e1
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Tue Apr  5 19:35:56.508 2011 (UTC - 4:00)
System Uptime: 0 days 1:27:07.150
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+11894 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xFE_sptd+11894
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Tue Mar 29 07:10:33.056 2011 (UTC - 4:00)
System Uptime: 0 days 11:06:56.120
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+11894 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xD1_sptd+11894
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Sun Mar 20 03:16:39.692 2011 (UTC - 4:00)
System Uptime: 3 days 11:56:22.843
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : win32k.sys ( win32k!EngGradientFill+5784 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  VDeck.exe
FAILURE_BUCKET_ID:  0x8E_win32k!EngGradientFill+5784
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Sun Mar 13 08:53:20.978 2011 (UTC - 4:00)
System Uptime: 0 days 0:11:46.909
*** WARNING: Unable to verify timestamp for PSHED.dll
*** ERROR: Module load completed but symbols could not be loaded for PSHED.dll
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0x124_AuthenticAMD__UNKNOWN_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Sun Mar 13 08:41:10.307 2011 (UTC - 4:00)
System Uptime: 0 days 3:29:09.926
Probably caused by : ntkrpamp.exe ( nt!READ_REGISTER_ULONG+6 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  0x7f_8_nt!READ_REGISTER_ULONG+6
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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csmiley91 · Apr 7, 2011

Re: Driver_IRQL_Not_Less_or_Equal

So far so good, no BSODs. However, these BSODs first started happening when I was playing a game (dragon age II), and would happen completely at random. When I tried fixing it the first time by uninstalling and reinstalling my video card driver, this only made things worse, causing blue screens to happen no matter what I was doing. Hopefully, however, my problem has been resolved, so thank you.

Jonathan_King · Apr 7, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Well glad to hear smiley! I'll mark this as solved for now; post back if anything new develops.

csmiley91 · Apr 7, 2011

Hi again. Everything was going fine until today, while playing a different game (Heroes of Newerth), I got the blue screen twice. I will go ahead and run driver verifier for now.

csmiley91 · Apr 7, 2011

Re: Driver_IRQL_Not_Less_or_Equal

I ran driver verifier and sure enough, got the blue screen when trying to log in. What is the next course of action?

csmiley91 · Apr 8, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Bump, o and the BSODs are becoming more frequent, now even occuring when nothing is running.

Jonathan_King · Apr 9, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Sorry for the late reply...I've been busy and running behind on all my threads!

Could you please upload a new report?

http://www.techsupportforum.com/for...-instructions-windows-7-and-vista-452654.html

csmiley91 · Apr 9, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Here it is. Also, I have come to the conclusion that some of the BSOD were from my video card overheating, I'm going to have to go buy compressed air and clean out my computer, especially my fans.

Jonathan_King · Apr 9, 2011

Re: Driver_IRQL_Not_Less_or_Equal

I suggest you uninstall Bit Defender for now:

Code:

Event[2246]:
  Log Name: System
  Source: Microsoft-Windows-FilterManager
  Date: 2011-04-08T17:15:54.389
  Event ID: 4
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-21-286312494-3367330565-714320652-1000
  User Name: Colin-PC\Colin
  Computer: Colin-PC
  Description: 
File System Filter 'bdfsfltr' (Version 6.1, 2010-06-25T09:37:20.000Z) failed to attach to volume '\Device\CdRom0'.  The filter returned a non-standard final status of 0xc0000013.  This filter and/or its supporting applications should handle this condition.  If this condition persists, contact the vendor.

More relevantly, I believe, is this repeated warning:

Code:

Event[208]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-04-09T01:06:23.121
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Colin-PC
  Description: 
A corrected hardware error occurred.  

Error Source: Corrected Machine Check

Error Type: Cache Hierarchy Error

Processor ID Valid: Yes
Processor ID: 0x1
Bank Number: 1
Transaction Type: Instruction
Processor Participation: N/A
Request Type: Instruction Fetch
Memory/Io: N/A
Memory Hierarchy Level: Level 1
Timeout: N/A

Let's start on some hardware diagnostics; run all three Prime95 tests: CPU - Stress Test with Prime95 - Windows 7 Forums

Also run Memtest86: RAM - Test with Memtest86+ - Windows 7 Forums

...Summary of the dumps:

Code:

[font=lucida console]
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Fri Apr  8 23:57:20.513 2011 (UTC - 4:00)
System Uptime: 0 days 0:05:05.296
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ataport.SYS - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for PCIIDEX.SYS - 
*** ERROR: Module load completed but symbols could not be loaded for fvevol.sys
Probably caused by : atapi.sys ( atapi+10e7 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xA_VRF_atapi+10e7
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Fri Apr  8 23:51:37.007 2011 (UTC - 4:00)
System Uptime: 0 days 0:06:48.924
Probably caused by : ntkrpamp.exe ( nt!KiFastCallEntry+138 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x8E
PROCESS_NAME:  wlanext.exe
FAILURE_BUCKET_ID:  0x8E_VRF_nt!KiFastCallEntry+138
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Fri Apr  8 19:41:05.459 2011 (UTC - 4:00)
System Uptime: 0 days 2:03:32.438
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : hardware ( win32k!EngStrokePath+67b9 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x8E
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  IP_MISALIGNED
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Fri Apr  8 17:23:03.698 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:16.641
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18327.x86fre.vistasp2_gdr.101014-0432
Debug session time: Fri Apr  8 17:13:40.930 2011 (UTC - 4:00)
System Uptime: 0 days 5:28:28.497
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iGetNextPriorityTransfer+ad )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xD1_VRF_USBPORT!USBPORT_Core_iGetNextPriorityTransfer+ad
SystemProductName = MS-7599
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
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csmiley91 · Apr 10, 2011

Re: Driver_IRQL_Not_Less_or_Equal

I tried running the stress test program twice, and both times within 5 seconds of starting it my computer blue screened. Also, I cannot for the life of me figure out how to boot from my USB on this computer, as it did not happen automatically like it said might happen. I have tried every sing F key and all of them bring up the same two options of booting windows vista or running windows memory diagnostic; not sure how to get into the BIOS otherwise. I'm beginning to think my best option at this point would be to just reformat my computer.

Jonathan_King · Apr 10, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Keep in mind that formatting the system will not help if this is a hardware problem.

To boot into the BIOS, try pressing F1, F2, F10, F12, or Del immediately upon powering up, during the POST.

csmiley91 · Apr 11, 2011

Re: Driver_IRQL_Not_Less_or_Equal

So I ended up reformatting my computer and installing windows 7 instead of vista. I do appreciate the help you have given me, and hopefully it wasn't a hardware problem. I will admit I have been a bit careless in downloading software, and will try to be more cautious in the future.

Jonathan_King · Apr 11, 2011

Re: Driver_IRQL_Not_Less_or_Equal

Hope it works out for you; if not, feel free to post back.

[SOLVED] Driver_IRQL_Not_Less_or_Equal

csmiley91

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