I have never used bios and am not sure what it is. I have tried putting the CD in the drive and having it there when I boot up and I have tried after the computer has booted up inserting and removing it numerous times. The disk is a greeting card software that I have installed but need to put the disk in to use if this helps.Is bios set to boot from cd first then c drive? It can be a little tricky to set up that way if you arent in bios much.
Is the cd in the cd drive when you power the computer up?
Just basic questions, but we need to know.
I cannot see the disk in Windows Explorer. However, when I ran Disk Managment it seemed to refresh the drive enough to get the disk to load. After running disk management I opened the Greeting Card program and it did not ask me to insert the disk.Can you see the CD drive in My Computer/Windows Explorer?
If not, can you see it in Disk Management? (Start | Run, type diskmgmt.msc, press Enter)
If you can see it in My Computer/Windows Explorer, when you double click the CD drive with this disk in, do you get an error, or can you see the files?
If you get an error, try another CD and see if you can see the files on any CD.