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[SOLVED] Could not load driver software

28635 Views 3 Replies 2 Participants Last post by  dai
Both of my CD/DVD drives are unable to detect cds/dvds, I've tried updating firmware but to no success. Any ideas? Here are the the problem messages.

Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: IDE\CdRomTSSTcorp_CD/DVDW_TS-H652L_______________0603____
Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: cdrom.sys
Driver version: 6.0.6001.18000
Driver date: 01-19-2008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

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Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: IDE\CdRom_NEC_DVD+RW_ND-1100A____________________1.90____
Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: cdrom.sys
Driver version: 6.0.6001.18000
Driver date: 01-19-2008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
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Re: Could not load driver software

is pnp enabled in the bios
remove the upper and lower filters
scroll down to how here
http://support.microsoft.com/?scid=kb;en-us;314060&x=12&y=13#
Re: Could not load driver software

That fixed it, thanks.
Re: Could not load driver software

glad it sorted for you
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