Haven't been here in a while. :sigh:
Well, this is a new one for me. I'm about to run a memtest, but in the mean time, what can you tell me about this problem?
I got a text this morning saying a user's computer was "down".
Turns out it was stuck at the "Applying Computer Settings" screen BEFORE the Ctrl + Alt + Del prompt at startup.
It had been stuck there for about an hour. I forced a shut down, waited, then restarted.
It came up quick and logged in fine. Ran Malwarebytes, it found some stuff, got rid of it and restarted (I have the log saved). I checked the event log before restart and nothing seem to have stood out.
Then it hung in the same spot on startup. Rebooted and it hung on "Preparing Network Connections..."
Forced it off again. Unplugged power and network, waited and restarted (w/o network cable). It skipped past the network connections part and then "froze" at the applying computer settings part (before it was hung up, but the mouse was working and the red-orange ribbon thing was still sliding, this time it was completely stuck).
unplugged/replugged the power and reconnected the network cable and tried AGAIN. It got to the Ctrl + Alt + Del prompt pretty quick but then a BSOD popped up and rebooted automatically (I missed what it said - it was way too quick).
freaked out, I decided to google and see what I could find. Found a few solutions for other people, gathered them up and turned on the problem PC.
This time it started fine. Logged in fine and it seemed normal...
I was able to follow some suggestions from other people's solutions.
1) enable Net Bios over TCP/IP (instead of default)
2)turn off winmgmt, delete %windows%\system32\wbem\repository, then start winmgmt - reboot
3) disable "Network Location Awareness" (I haven't been able to do this one yet)
turned off the computer, restarted and it hun at applying computer settings again... So I let it sit there.
After 10 minutes, I forced it down and restarted.
It zipped to the prompt, then BSOD (I assume the same one... I didn't even get my hands to the keyboard before it just blipped off and the blue screen popped up) and automatically restarted.
it zipped to the pompt again, then BSOD again. I was trying to catch what it said, but it was a large one, not a smaller one.
then the computer came up, zipped to the pormpt, and didn't BSOD. I hit Ctrl + Alt + Del, but it hung there with an hour glass.
After 10 minutes, I forced it down, it went to the prompt again, I hit Crtl Alt Del, but it hung again...
I'm about to head out for lunch and let my brain stew as the Memtest is running, but any ideas you guys may have as a solution would be great. :4-dontkno
I haven't started in Safe Mode yet, and I was gonna check that out when I get back from lunch. :grin: