[Thefaxoflife]

This has been a problem that has plagued me from the day I got my new video card.
I've ruled out its NOT-

Heat
Memory
Drivers
Patches
Power

Basically what happens is the game restarts my entire PC with no stop error. Its like someone pushed the power button five to ten minutes into the game. This has been happening since I switch my dying ATI x1900 for a brand new Nvidia 9800. All other games run fine, CoD4, CoD5, BF2, Freelancer, CS:S, DOD:S, L4D - Its JUST Company of Heroes and its expansions that have this problem.

I've updated their patches to most recent, unistalled and tried them without patching at all, still nothing.

Im out of ideas. Any helpful insight or suggestions?

System Specs:

Mobo: ABIT AT8 32x
Memory: x2g Corsair DDR 400
GPU: Nvidia Geforce 9800
CPU: AMD Athlon X2 +4200
PSU: SPARKLE 900w
OS: XP Service Pack 3

Anything else you need to know, feel free to ask.

NOTE: Don't suggest that the problem is one of the factors I've already said isn't it. Its annoying and it doesn't help me.

 

[-WOLF-]

Re: Company of Heroes problem.

When you got your new graphics card, did you make sure you uninstalled the old drivers for your ATI card?

 

[Thefaxoflife]

Re: Company of Heroes problem.

When you got your new graphics card, did you make sure you uninstalled the old drivers for your ATI card?

It was one of the first things I did.

 

[-WOLF-]

Re: Company of Heroes problem.

Check for hardware conflicts; press 'Windows Logo' + Pause/Break, go to the 'Hardware' tab and click 'Device Manager' and expand all the plus signs until you see an exclamation or question mark and take a screen shot if you find one, then double click on that device and follow what it says.

 

[Tiber Septim]

Re: Company of Heroes problem.

Have you had a look through the Event Viewer to see if Windows is reporting any problems around the same time as the crashes?

 

[Thefaxoflife]

Re: Company of Heroes problem.

No error reports come up, however I did catch a BSOD just yesterday while playing. It ignored the unchecked "Automatic restart upon system failure" and restarted anyway. The only thing that showed up on the event viewer was an error that showed up 30 minutes before the crash.

"Faulting application reliccoh.exe, version 1.0.0.10332, faulting module
unknown, version 0.0.0.0, fault address 0x00000000."

5niper: Found a few problems with the "Other devices" list.
http://img.photobucket.com/albums/v337/Taka-chan/errors-1.jpg
sorry its hard to make out.

 

[-WOLF-]

Re: Company of Heroes problem.

go back to the Device Manager and double click on the two 'other' devices and see what it says, if it says no drivers found then try to install drivers using Add New Hardware or going to their website if it lists a manufacterer.

 

[Tiber Septim]

Re: Company of Heroes problem.

If 5NIPER's suggestion doesn't fix it, try turning Texture Detail from Ultra down to High (If you haven't already).
When the game was initially released it had a memory leak that caused this problem but it was supposed to have been fixed in a patch.

 

[Thefaxoflife]

Re: Company of Heroes problem.

Tried updating drivers.
One updated and is fine now, the other is an unknown and wont update.
I turned down the texture detail as well, but no dice.

I was able to play through Tiger Ace today, but when I tried to play online I didn't even make it three minutes.

Note: All I can confirm about the Unknown device is its location: on PCI bus.

 

[Thefaxoflife]

Re: Company of Heroes problem.

Just got another BSOD:

Error code 1000007e, parameter1 c0000005, parameter2 bd1c6a10, parameter3 b355cc28, parameter4 b355c924.

 

[McNinja]

Re: Company of Heroes problem.

What arour 12v voltages in the bios?

Sparkle makes low quality PSU's
I would say your PSU is equivalent of a Corsair 650w. but it should be fine as long as the 12v is fine.

Can you upload your minidumps

C:\Windows\Minidumps\

and run driver verifier
http://www.techsupportforum.com/2110308-post4.html

 

[-WOLF-]

Re: Company of Heroes problem.

Go into Thread Tools and mark the thread as solved

 

[Tiber Septim]

Re: Company of Heroes problem.

I fixed it I believe. I opened up the case and undusted it and it began to spin again (the fan). I guess that was the only problem because the temperature of it is back down to 83 Celsius average. Anyway i guess my problem is solved thank you very much. By the way do i have to do anything to the thread since my problem is solved?

I hope that is the temperature of your GPU. If that is the temperature of your CPU it is still way too hot. It's a little warm for a GPU but still within a safe range.

 

[Thefaxoflife]

Re: Company of Heroes problem.

Uh hijack much?

 

[Tiber Septim]

Re: Company of Heroes problem.

Sorry, Thefaxoflife. It appears leifer posted in the wrong thread. I have moved the post from your thread.
At this point I would recommend following Ninja's advice in post #11.
From what I have been able to determine, the 1000007e error usually points to a bad/corrupt driver or a RAM problem but the minidumps may help pinpoint the issue.

 

[Thefaxoflife]

Re: Company of Heroes problem.

Should I just put them into a zip file for you guys?

 

[-WOLF-]

Re: Company of Heroes problem.

Not really, I don't think TSF Supports .zip files anyway, the minidump should be in a .dmp or .txt file so just give us that.

 

[Thefaxoflife]

Re: Company of Heroes problem.

I have a bunch of minidump files..should it be that way?
I'll just post the one with the most recent creation date.

....Or not, TSF doesnt support DMP files either. And there is no txt file.

 

[koala]

Re: Company of Heroes problem.

You can attach zip files up to 4.8mb in size.

http://msdn.microsoft.com/en-us/library/ms795746.aspx

0xC0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation occurred.
* Make sure you have enough disk space.
* If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
* Try changing video adapters.
* Check with your hardware vendor for any BIOS updates.
* Disable BIOS memory options such as caching or shadowing.

 

[-WOLF-]

Re: Company of Heroes problem.

just use WinRAR to compress it. Or just rename the file to .txt as it should not hurt the file because it's pretty much the same filetype anyway.