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4 Posts
The problem is not on my PC, but my fiance's laptop.
First of all I have read many threads here that have similar problems. I can't get any of them to work. Many of them require d/ling this or that. So I d/l whatever it is I need and put it on a flash drive, but on my fiance's laptop I can't open the flash drive, I get an error. Can't remember exactly what it says atm.
I read that it could be a registry error caused by a virus. So I ran pc pitstop and Webroot anti virus and spy sweeper. PC pitstop didn't do anything but Webroot did find malware, got rid of it but the problem is still there. Ran Webroot again in safe mode but didn't find anything this time around.
Has this messed up her laptop so bad that I can't do anything but reformat? If that even helps it at all. And if it does come to that, can you save files from getting deleted like school work and pictures?
Thanks.
First of all I have read many threads here that have similar problems. I can't get any of them to work. Many of them require d/ling this or that. So I d/l whatever it is I need and put it on a flash drive, but on my fiance's laptop I can't open the flash drive, I get an error. Can't remember exactly what it says atm.
I read that it could be a registry error caused by a virus. So I ran pc pitstop and Webroot anti virus and spy sweeper. PC pitstop didn't do anything but Webroot did find malware, got rid of it but the problem is still there. Ran Webroot again in safe mode but didn't find anything this time around.
Has this messed up her laptop so bad that I can't do anything but reformat? If that even helps it at all. And if it does come to that, can you save files from getting deleted like school work and pictures?
Thanks.