[jcvamp]

I borrowed a laptop from my sister while my laptop is out of commission. I've been trying to use the wifi, but the connection keeps dropping. I've tried following different pieces of advice from the internet, and I still can't get it working.

Any advice?

This is the result of ipconfig /all
Windows IP Configuration

Host Name . . . . . . . . . . . . : Ann-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11g 54Mbps
USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-16-44-67-C5-84
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5c24:1cf6:ceb8:784f%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 January 2013 01:05:54
Lease Expires . . . . . . . . . . : 28 January 2013 01:05:54
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 285218372
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7F-FA-0C-00-A0-D1-8A-25-E7

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-A0-D1-8A-25-E7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3818:898f:3f43:197f%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 January 2013 01:04:25
Lease Expires . . . . . . . . . . : 28 January 2013 01:07:28
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201367761
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7F-FA-0C-00-A0-D1-8A-25-E7

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{1C49565E-3196-4D54-AC4C-0DFFDAD67
8FA}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

[2xg]

Re: Can't maintain wifi connection in Windows Vista

Hello,

Have you tried removing all SSID's or network profiles stored in the laptop, then re-add the SSID with the correct encryption?
Easy Way to Delete Wireless Network Profile in Windows 7

Can you post a capture of the Xirrus Wi-Fi Inspector Tool? Please see the guide here:
http://www.techsupportforum.com/for...-and-wireless-connectivity-issues-573737.html

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

Well, it's Windows Vista, not 7, but the steps are basically the same. I tried that before, and it doesn't seem to make a difference.

 

[Old Rich]

Re: Can't maintain wifi connection in Windows Vista

Can you post a capture of the Xirrus Wi-Fi Inspector Tool? Please see the guide here:
http://www.techsupportforum.com/for...-and-wireless-connectivity-issues-573737.html

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

How do I upload a picture here? I don't have an account on a file hosting site.

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

Doesn't matter, found an old account.

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

There was an update for my network adapters on Automatic Updates, so I installed it. Now the wifi is slightly better (though keeps dropping), but the wired connection doesn't work.

 

[Old Rich]

Re: Can't maintain wifi connection in Windows Vista

When you say the wired connection doesn't work, what exactly happens??

Both wired and wireless are connected . . which do you want to use?

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

Ideally, I want to connect to wireless, but as it is dodgy, I've been using the ethernet cable. The wired connection has a red X next to it, despite the fact that the same ethernet cable as I had plugged in before, and which was working, is plugged in.

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

I rolled back the driver, and now the wired connection works. I still need to get the wireless working if possible. I don't know if it's worth investing in a wireless dongle.

 

[Old Rich]

Re: Can't maintain wifi connection in Windows Vista

Try usingthis driver:

Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter - CNET Download.com

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

I think that's what I had before. How do I tell? The current version is 6.1162.610.2009.

 

[Old Rich]

Re: Can't maintain wifi connection in Windows Vista

I'd just install this one to be sure

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

Will try it, see what it is like.

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

Tried it. It's the original version I had. It worked better with the other one.

 

[TheCyberMan]

Re: Can't maintain wifi connection in Windows Vista

Can you confirm you have internet connectivity using a wired connetion?

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

Yes. I have connectivity with a wired connection.

 

[TheCyberMan]

Re: Can't maintain wifi connection in Windows Vista

What internet security suite(anti-virus and firewall) do you have installed?

 

[jcvamp]

Re: Can't maintain wifi connection in Windows Vista

It has AVG free.

 

[TheCyberMan]

Re: Can't maintain wifi connection in Windows Vista

Thanks for that first can you try removing the security from your router and delte your wireless profiles from the computer and try and connect and surf without issues as a test.

Please let others know in the household that you are doing this as a test so they are aware there may be a loss of connectivity.

Please let us know the results.