Joined
·
3 Posts
Not sure where to turn folks. Could someone please point me in the right direction.
Problem:
Since installing Google software a few weeks ago, some pages and directories of my own domain have become inaccessible from my own computer.
Over a few days I set-up Google analytics, installed the Google toolbar and also installed Google web accelerator. Shortly thereafter I discovered that my perl counter scripts and images appeared not to be working. I spent several days trying to debug the scripts and permissions on the server before contacting the host for support. I did think it was strange at the time that I couldn't find any errors relating to the problem in the server error logs. The support guy I spoke to said the scripts were working perfectly from the server point of view, and displayed fine in his browser. He could access and describe the various script pages, including the admin pages.
He said the problem must be with my ISP not serving current pages and I should contact them and request that they flush their DNS caches. The support guy at my ISP (really copped my wrath I'm afraid) told me it couldn't happen and the interference must be on my computer. He also could access and describe to me the script output that I was unable to receive. He suggested I view the pages on another computer for verification, which I did.
I can access these pages and scripts perfectly well from other computers, but not my own. I have repeatedly uninstalled Google toolbar, Google web accelerator and even AVG without rectifying the problem. I have uninstalled and reinstalled and upgraded and then downgraded Firefox all to no avail. I don't think it is browser related as I get the same displays with IE, and I've also since installed Opera. With Opera, on the first visit I get the correct page displayed, but if I refresh, I get the replacement.
The symptoms:
As mentioned above, the directories in question reside on my host's server and contain *.cgi and *.pl perl scripts, *.css and image files, and some flat *.txt data files. I have many perl and php scripts and an abundance of static content in many directories across the domain that I can browse without issue, but very specific directories suddenly will not display in browsers on my computer. Now, there are no php files within the problem directories, nor is there any Google Analytics code within any files, nor called by any files form within these directories. Here is a screen grab of the page my browsers display instead of the content requested (and being served to other computers). The replacement page that I get displays PHP session errors, and if I use Live HTTP Headers in Firefox, the first request (which is correct) receives a 403 Forbidden and is immediately followed by a request to http://www.google-analytics.com/__utm.gif?utmwv=...(etc) and then a third request goes out for the flash banner that appears within the replacement page.
Please, does anyone know what is going on, and how I can get my computer back? Where do I need to go, or what do I need to know to uninstall the Google stuff, or track down the culprit?
Sincerely, many thanks for your time.
Brett
Problem:
Since installing Google software a few weeks ago, some pages and directories of my own domain have become inaccessible from my own computer.
Over a few days I set-up Google analytics, installed the Google toolbar and also installed Google web accelerator. Shortly thereafter I discovered that my perl counter scripts and images appeared not to be working. I spent several days trying to debug the scripts and permissions on the server before contacting the host for support. I did think it was strange at the time that I couldn't find any errors relating to the problem in the server error logs. The support guy I spoke to said the scripts were working perfectly from the server point of view, and displayed fine in his browser. He could access and describe the various script pages, including the admin pages.
He said the problem must be with my ISP not serving current pages and I should contact them and request that they flush their DNS caches. The support guy at my ISP (really copped my wrath I'm afraid) told me it couldn't happen and the interference must be on my computer. He also could access and describe to me the script output that I was unable to receive. He suggested I view the pages on another computer for verification, which I did.
I can access these pages and scripts perfectly well from other computers, but not my own. I have repeatedly uninstalled Google toolbar, Google web accelerator and even AVG without rectifying the problem. I have uninstalled and reinstalled and upgraded and then downgraded Firefox all to no avail. I don't think it is browser related as I get the same displays with IE, and I've also since installed Opera. With Opera, on the first visit I get the correct page displayed, but if I refresh, I get the replacement.
The symptoms:
As mentioned above, the directories in question reside on my host's server and contain *.cgi and *.pl perl scripts, *.css and image files, and some flat *.txt data files. I have many perl and php scripts and an abundance of static content in many directories across the domain that I can browse without issue, but very specific directories suddenly will not display in browsers on my computer. Now, there are no php files within the problem directories, nor is there any Google Analytics code within any files, nor called by any files form within these directories. Here is a screen grab of the page my browsers display instead of the content requested (and being served to other computers). The replacement page that I get displays PHP session errors, and if I use Live HTTP Headers in Firefox, the first request (which is correct) receives a 403 Forbidden and is immediately followed by a request to http://www.google-analytics.com/__utm.gif?utmwv=...(etc) and then a third request goes out for the flash banner that appears within the replacement page.
Please, does anyone know what is going on, and how I can get my computer back? Where do I need to go, or what do I need to know to uninstall the Google stuff, or track down the culprit?
Sincerely, many thanks for your time.
Brett
