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Discussion Starter · #1 ·
· OS - Windows 7
· x64
· What was original installed OS on system? Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Came pre-installed
· Age of system (hardware) - Less than a year
· Age of OS installation - have you re-installed the OS? - I didn't re-install the OS
· CPU - Intel Core i5 2500
· Video Card - AMD Radeon HD 7700 Series
· MotherBoard - Asus P8Z77-M
· Power Supply brand & wattage - I don't know how to find it, any tips?

Here's my previous thread:
http://www.techsupportforum.com/forums/f299/solved-random-bsods-700511.html

So I sent my processor back to my manufacturer and in the meantime I got an alternate processor and got a fresh Windows 7 install.
The problem is, with this processor (it's a different model from the other), my computer crashed again.
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi,

Only one DMP file attached and it's of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck.

Running an !errrec on the WER structure address, we get:

Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007a6a138
Section       @ fffffa8007a6a2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

[COLOR=Red][U][B]Error         : Internal timer (Proc 0 Bank 3)[/B][/U][/COLOR]
  Status      : 0xbe00000000800400
  Address     : 0x00003800028b1a80
  Misc.       : 0x000000000003ffff
Still the exact same error we are seeing from your previous thread. Well, we know it's not CPU now, but another form of hardware is causing internal faults with your CPU. Run a Memtest for no less than ~8 passes. It will take several hours.

Memtest86+:



Download Memtest86+ here:
http://www.memtest.org/



Which should I download?



You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).



How Memtest works:



Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.



The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.



Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.



Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.



This information, if available to the program, can be displayed via a menu option.



Any other questions, they can most likely be answered by reading this great guide here:



http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting

Regards,

Patrick
 

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68 Posts
Discussion Starter · #3 ·
Re: BSODs again

Hi,

Only one DMP file attached and it's of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck.

Running an !errrec on the WER structure address, we get:

Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007a6a138
Section       @ fffffa8007a6a2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

[COLOR=Red][U][B]Error         : Internal timer (Proc 0 Bank 3)[/B][/U][/COLOR]
  Status      : 0xbe00000000800400
  Address     : 0x00003800028b1a80
  Misc.       : 0x000000000003ffff
Still the exact same error we are seeing from your previous thread. Well, we know it's not CPU now, but another form of hardware is causing internal faults with your CPU. Run a Memtest for no less than ~8 passes. It will take several hours.

Memtest86+:




Regards,

Patrick
Thank you,
I'll let you know the results tomorrow
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi,

Good work on the Memtest. At this point, I am going to assume the motherboard is the issue at hand here. If you're on a different processor and it's still happening, RAM isn't faulty, etc, motherboard is really the only key culprit left.

We can try hard disk diagnostics if you'd like just to be sure:

SeaTools | Seagate

Run everything but Fix All and Long Generic.

Regards,

Patrick
 

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68 Posts
Discussion Starter · #7 ·
Re: BSODs again

Hey.
All tests passed. However didn't run advanced tests, should I? Also should I second check?
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi,

Yes, also run the advanced tests. Running it twice shouldn't be necessary, but if you'd like to... by all means!

Regards,

Patrick
 

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Discussion Starter · #9 ·
Re: BSODs again

Hi again,
SeaTools also gives me the option to check the USB drive... I went ahead and tested it and the short generic test failed. Don't know if it is working as intended
Anyway, advanced tests brings up the option "Full Erase (SATA)". I'm reluctant to use it because I'm afraid this might mean all my data is erased... Can you please tell me what it does?
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi, yes, do not run that. My apologies, I should have mentioned that. In regards to the USB related fail you have gotten, I will talk to fellow experts. Hang tight!

Regards,

Patrick
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi,

Sorry, I've had quite the busy day!

When you said 'USB', were you implying a USB external hard disk? Or an actual USB thumb drive?

Regards,

Patrick
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi,

My apologies, slipped through my subscriptions!

'Generic USB SD', do you have an SD Card Reader or something similar as a device?

Regards,

Patrick
 

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Discussion Starter · #15 ·
Re: BSODs again

Yes I do. I think the test doesn't pass cause there is no SD in the device so there's nothing to test for
 

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TSF Team, Emeritus
Joined
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4,349 Posts
Re: BSODs again

Hi,

For troubleshooting purposes, I am going to recommend removing that device from the system. SD Card Readers are sometimes known to cause issues.

Regards,

Patrick
 

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Discussion Starter · #19 ·
Re: BSODs again

I too have been busy lately, I'll see if I can test it out tomorrow... sorry for the delay
 
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