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Discussion Starter · #1 ·
Hi there

Don't know too much about computers so any help would be appreciated.

A second issue is that my pc fans are running at what seems to be maximum. Don't know if this is related...

Have I chosen incompatible parts, wrong software etc...?

I just replaced my old pc for what seems to be the same BSOD error Locale ID 3081.

Here's the info you need:

· OS - Vista/ Windows 7 ? Win7 Ultimate
· x86 (32-bit) or x64 ? 64bit
· What was original installed OS on system? As above
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM purchased when I built the PC
· Age of system (hardware) 2010/2011
· Age of OS installation - have you re-installed the OS? 2 weeks. No re-installation
· CPU - AMD Phenom II x6 1100T
· Video Card - Gigabyte HD Readeon 6970 2GB
· MotherBoard - Gigabyte GA-FXA890-UD5
· Power Supply - brand & wattage - Antec True Power 750W

Thanks again

Mik
 

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Administrator, Manager, Microsoft Support, MVP
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34,403 Posts
Re: BSOD brand new PC Build

Hi -

Update ATI Radeon HD 6900 Series driver -
Code:
[FONT=lucida console]atikmdag.sys            Thu [COLOR=red]Nov 18[/COLOR] 05:22:11 [COLOR=red]2010[/COLOR] (4CE4FE53)[/FONT]
http://sysnative.com/0x1/DriverReference.html#atikmpag.sys

Reseat RAM. Test RAM - Run memtest86+ - http://www.techsupportforum.com/2863029-post5.html

Remove Norton Internet Security/ N360 - NIS/ N360 Removal -- sysnative.com - MVP

Install - http://www.techsupportforum.com/forums/f217/windows-7-service-pack-1-a-553363.html

Regards. . .

jcgriff2


`


BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]Built by: 7600.16695.amd64fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Thu Mar 17 12:45:50.987 2011 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 10:37:29.298[/FONT]
[FONT=lucida console]Probably caused by : portcls.sys ( portcls!DispatchClose+6f )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x3B[/FONT]
[FONT=lucida console]PROCESS_NAME:  RAVCpl64.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0x3B_portcls!DispatchClose+6f[/FONT]
[FONT=lucida console]Bugcheck code 0000003B[/FONT]
[FONT=lucida console]Arguments 00000000`c0000005 fffff880`07470753 fffff880`0a329bd0 00000000`00000000[/FONT]
[FONT=lucida console]BiosVersion = F6[/FONT]
[FONT=lucida console]BiosReleaseDate = 11/24/2010[/FONT]
[FONT=lucida console]SystemManufacturer = Gigabyte Technology Co., Ltd.[/FONT]
[FONT=lucida console]SystemProductName = GA-890FXA-UD5[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7600.16695.amd64fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Wed Mar 16 06:01:46.130 2011 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 2:23:43.425[/FONT]
[FONT=lucida console]*** WARNING: Unable to verify timestamp for dxgmms1.sys[/FONT]
[FONT=lucida console]*** ERROR: Module load completed but symbols could not be loaded for dxgmms1.sys[/FONT]
[FONT=lucida console]Probably caused by : dxgmms1.sys ( dxgmms1+1b36b )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  System[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0xA_dxgmms1+1b36b[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 00000000`00000040 00000000`00000002 00000000`00000001 fffff800`030cacd8[/FONT]
[FONT=lucida console]BiosVersion = F6[/FONT]
[FONT=lucida console]BiosReleaseDate = 11/24/2010[/FONT]
[FONT=lucida console]SystemManufacturer = Gigabyte Technology Co., Ltd.[/FONT]
[FONT=lucida console]SystemProductName = GA-890FXA-UD5[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7600.16695.amd64fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Tue Mar 15 20:10:31.359 2011 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:02:03.294[/FONT]
[FONT=lucida console]Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0xA_nt!MiIdentifyPfn+26f[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 00000000`0000006f 00000000`00000002 00000000`00000001 fffff800`03134b1f[/FONT]
[FONT=lucida console]BiosVersion = F6[/FONT]
[FONT=lucida console]BiosReleaseDate = 11/24/2010[/FONT]
[FONT=lucida console]SystemManufacturer = Gigabyte Technology Co., Ltd.[/FONT]
[FONT=lucida console]SystemProductName = GA-890FXA-UD5[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7600.16695.amd64fre.win7_gdr.101026-1503[/FONT]
[FONT=lucida console]Debug session time: Fri Mar 11 21:51:55.169 2011 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 18:17:56.582[/FONT]
[FONT=lucida console]Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+197 )[/FONT]
[FONT=lucida console]DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0xA[/FONT]
[FONT=lucida console]PROCESS_NAME:  svchost.exe[/FONT]
[FONT=lucida console]FAILURE_BUCKET_ID:  X64_0xA_nt!KiDeliverApc+197[/FONT]
[FONT=lucida console]Bugcheck code 0000000A[/FONT]
[FONT=lucida console]Arguments 00000000`0000000d 00000000`00000002 00000000`00000001 fffff800`03064077[/FONT]
[FONT=lucida console]BiosVersion = F6[/FONT]
[FONT=lucida console]BiosReleaseDate = 11/24/2010[/FONT]
[FONT=lucida console]SystemManufacturer = Gigabyte Technology Co., Ltd.[/FONT]
[FONT=lucida console]SystemProductName = GA-890FXA-UD5[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 
 
[FONT=lucida console]by [COLOR=navy]jcgriff2     [/COLOR][/FONT]
 
[FONT=lucida console][COLOR=navy]        J. C. Griffith, Microsoft MVP[/COLOR]   [/FONT]
 
[FONT=lucida console]          [URL="https://mvp.support.microsoft.com/profile/Griffith"][COLOR=#000055][U]https://mvp.support.microsoft.com/profile/Griffith[/U][/COLOR][/URL]   [/FONT]
 
 
[FONT=lucida console]          [URL="http://www.sysnative.com"][COLOR=#000033][U]www.sysnative.com[/U][/COLOR][/URL][/FONT]
 
[FONT=lucida console]          [URL="http://www.jcgriff2.com"][COLOR=#000055][U]www.jcgriff2.com[/U][/COLOR][/URL] [/FONT]
 
 
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨[/FONT]
 

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Discussion Starter · #3 ·
Re: BSOD brand new PC Build

Wow - big thanks for you prompt and precise reply!

Appears to be fixed - My fan is normal and no BSOD - PC is running sweet!

Thank you - thank you - thank you!
 
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