I am posting this reques tfor help only after scouring the internet for help and suggestions, but nothing I have tried has helped so far.
BACKGROUND
Lats night I shutdown my DELL notebook as a colleague came over to chat. Without thinking, I then closed the lid of the notebook while the shutdwon was still in progress. I immediately realised what I had done but figured it was too late to simply reopen the lid so I let the process finish until all the lights went out.
Today the startup was normal, but when I tried the first process (to open Googe's Chrome) I got error message regarding unreadble file or similar .. so then I remembered wha thappened last night so I decided to shutdown properly and fully and reboot.
The reboot now doesn't work. Instead I see the DEll logo display but then just a blank screen with a blinking cursor in the top left corner. I think it doesn't even get to start loading Windows.
My only options are F2 (BIOS Setup) and F12 (Boot menu) plus CTRL, ALT + DEL will reboot with the same result .. back to the blank screen
TRIED SO FAR
1. F8 for a safe mode reboot ... doesn't work ... not result
2. F2 to check BIOS ... these things are beyond me, but I did check the boot device sequence on the basis of one post I saw and it seems ok with HDD as the first in the sequence
3. I created an Emergency Windows Boot disk, and then boot using this .. then select Repair Computer .. but instead of going to the repair menu I geta message saying "Select an OS to repair and then click next" but the dialogue box which should list all available OSs is blank .. so nothing to select. A note on the dialogue box says "If you do not see your OS above, click here to load drivers for the hard drives" .. I think wholly hell, the notebook can't even read its own HDDs .. I go to the DEll website to download HDD drivers for my model which I seem to be able to do but I note they are .EXE files .. but nevertheless I copy them to a CD and try to get the notebook to read them .. but it wont .. so I can't proceed.
I am really desperate to get this fixed as I have done and added so much wrk since my last backup about a month ago. So any advice or suggestions are very gratefully welcome.
Thks
Robert
BACKGROUND
Lats night I shutdown my DELL notebook as a colleague came over to chat. Without thinking, I then closed the lid of the notebook while the shutdwon was still in progress. I immediately realised what I had done but figured it was too late to simply reopen the lid so I let the process finish until all the lights went out.
Today the startup was normal, but when I tried the first process (to open Googe's Chrome) I got error message regarding unreadble file or similar .. so then I remembered wha thappened last night so I decided to shutdown properly and fully and reboot.
The reboot now doesn't work. Instead I see the DEll logo display but then just a blank screen with a blinking cursor in the top left corner. I think it doesn't even get to start loading Windows.
My only options are F2 (BIOS Setup) and F12 (Boot menu) plus CTRL, ALT + DEL will reboot with the same result .. back to the blank screen
TRIED SO FAR
1. F8 for a safe mode reboot ... doesn't work ... not result
2. F2 to check BIOS ... these things are beyond me, but I did check the boot device sequence on the basis of one post I saw and it seems ok with HDD as the first in the sequence
3. I created an Emergency Windows Boot disk, and then boot using this .. then select Repair Computer .. but instead of going to the repair menu I geta message saying "Select an OS to repair and then click next" but the dialogue box which should list all available OSs is blank .. so nothing to select. A note on the dialogue box says "If you do not see your OS above, click here to load drivers for the hard drives" .. I think wholly hell, the notebook can't even read its own HDDs .. I go to the DEll website to download HDD drivers for my model which I seem to be able to do but I note they are .EXE files .. but nevertheless I copy them to a CD and try to get the notebook to read them .. but it wont .. so I can't proceed.
I am really desperate to get this fixed as I have done and added so much wrk since my last backup about a month ago. So any advice or suggestions are very gratefully welcome.
Thks
Robert