1. Correct detection
In case the file is detected correctly, it will not be removed from the AVG detection. If you believe that the file should not be detected by AVG, please contact our Technical Support
If you decide to keep the file and use it with the risk of possible payload it may carry, you can restore it from the AVG Virus Vault, and manually exclude it from the AVG detection:
* If the file is detected as a Potentially Unwanted Program
o Please open AVG - menu "Tools" - "Advanced settings" - "PUP Exceptions".
o Click "Add exception" and browse to the file.
* If the file is detected as a virus
o Please open AVG - menu "Tools" - "Advanced settings" - "Resident Shield" - "Exceptions".
o Enable the option "Use excludes in Resident Shield" and "Add path" to the folder which contains the file.
o Please note that the file will be still detected by AVG test. However, you can disable automatic healing in AVG - "Computer scanner" - double-click on scheduled scan - "How to scan" - disable the option "Automatically heal/remove infections".