[SOLVED] 2 Blue Screens in 30 min

Justin8456 · Mar 22, 2013

· Windows 7
· x64
· What was original installed OS on system? Win 7
· full retail version
· Age of system (hardware) 3 Years (Graphics card anad power supply 4 months)
· Age of OS installation - have you re-installed the OS? Age 6 months (was reinstalled)

· CPU AMD Phenom II x4 965 Processor (4 CPUs)m ~3.4GHz
· Video Card NVIDIA GeForce GTX 560 Ti
· MotherBoard Gigabyte 890XA-UD3
· Power Supply - Rosewill 1000w

· System Manufacturer - Self Built

Please and Thankyou

writhziden · Mar 23, 2013

Re: 2 Blue Screens in 30 min

Recommendations:

Crashes blame your display drivers, but the BugCheck points to Bitdefender as a more likely culprit. Remove Bitdefender and replace it with Microsoft Security Essentials to see if the system is more stable.

Bitdefender Support | How to uninstall Bitdefender

Microsoft Security Essentials - Microsoft Windows

Outdated and Problematic Drivers:

You should update/replace/remove the following drivers. Any drivers that are known to cause BSODs, please remove the software or remove the drivers and then remove the device; steps to do so are given after the list of outdated drivers.

nusb3hub.sys Fri Nov 20 03:15:57 2009 (4B066C5D)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Fri Nov 20 03:16:01 2009 (4B066C61)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

dtsoftbus01.sys Fri Jan 13 06:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys

sptd.sys Sat Aug 18 15:05:38 2012 (503003A2)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
http://www.carrona.org/drivers/driver.php?id=sptd.sys

To update drivers, make sure to download the drivers from the manufacturer and not using 3rd party programs. Your drivers should be found from your motherboard support site (ASUS, Gigabyte, MSI, etc.) or your vendor support site (Dell, HP, Toshiba, Sony, etc.) first. If you have devices you bought yourself, the drivers for those devices need to be downloaded from the manufacturer support site for those devices. If you need help, let us know.

To remove drivers, do so by uninstalling the device or software associated with the driver. Devices can be uninstalled through device manager, and then the device itself should be physically removed from the system if no driver updates are available for the device. If it does not make sense to remove the device, i.e. the device is a motherboard, please ask us for further assistance.

Uninstall or change a program

Open Device Manager

3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

Code:

[font=lucida console]**************************Fri Mar 22 11:46:42.062 2013 (UTC - 6:00)**************************
Rt64win7.sys                Thu Aug 20 10:05:06 2009 (4A8D7432)
[COLOR=RED][B]nusb3hub.sys                Fri Nov 20 03:15:57 2009 (4B066C5D)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Fri Nov 20 03:16:01 2009 (4B066C61)[/B][/COLOR]
RTKVHD64.sys                Tue Dec  8 03:20:05 2009 (4B1E2855)
bdvedisk.sys                Tue Jan 19 08:45:31 2010 (4B55D39B)
nx6000.sys                  Wed Jan 27 16:36:09 2010 (4B60CDE9)
amdxata.sys                 Fri Mar 19 10:18:18 2010 (4BA3A3CA)
bdfsfltr.sys                Wed Jul 27 09:23:21 2011 (4E302D69)
trufos.sys                  Wed Oct 19 03:10:43 2011 (4E9E9413)
bdfwfpf.sys                 Mon Nov 14 10:16:17 2011 (4EC14CE1)
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 06:45:46 2012 (4F10358A)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 13:56:17 2012 (4FA2E2E1)
bdfndisf6.sys               Mon Jun 18 05:55:01 2012 (4FDF1715)
nvhda64v.sys                Tue Jul  3 09:25:04 2012 (4FF30ED0)
[COLOR=RED][B]sptd.sys                    Sat Aug 18 15:05:38 2012 (503003A2)[/B][/COLOR]
avc3.sys                    Thu Oct  4 09:23:55 2012 (506DAA0B)
avckf.sys                   Thu Oct  4 09:28:03 2012 (506DAB03)
avchv.sys                   Wed Oct 31 11:05:22 2012 (50915A52)
point64.sys                 Wed Jan  9 04:15:52 2013 (50ED5168)
dc3d.sys                    Wed Jan  9 04:16:07 2013 (50ED5177)
nvlddmkm.sys                Fri Jan 18 06:22:15 2013 (50F94C87)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar 22 11:05:54.244 2013 (UTC - 6:00)**************************
ssadwh.sys                  Thu May 12 07:06:44 2011 (4DCBDB64)
ssadcm.sys                  Thu May 12 07:09:45 2011 (4DCBDC19)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 09:56:49.639 2013 (UTC - 6:00)**************************
dc3d.sys                    Sun May 27 08:20:12 2012 (4FC2381C)
usbaapl64.sys               Fri Sep 28 11:32:37 2012 (5065DF35)
nvlddmkm.sys                Fri Dec 28 23:47:52 2012 (50DE9218)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  6 17:36:43.013 2013 (UTC - 6:00)**************************
nvlddmkm.sys                Fri Nov 30 20:24:02 2012 (50B97852)
[/font]

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

Code:

[font=lucida console]**************************Fri Mar 22 11:46:42.062 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_23\Justin8456\Windows7_Vista_jcgriff2\032213-22479-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 0:39:08.622[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1df4a1 )[/B]
BugCheck [B]7F, {8, 80050031, 6f8, fffff88004cce4a1}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff88004cce4a1
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x7f_8_nvlddmkm+1df4a1[/B]
  BIOS Version                  F3
  BIOS Release Date             03/18/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-890XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Mar 22 11:05:54.244 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_23\Justin8456\Windows7_Vista_jcgriff2\032213-57314-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 3:08:51.820[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+1df49c )[/B]
BugCheck [B]7F, {8, 80050031, 6f8, fffff8800e68649c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff8800e68649c
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]X64_0x7f_8_nvlddmkm+1df49c[/B]
  BIOS Version                  F3
  BIOS Release Date             03/18/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-890XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 09:56:49.639 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_23\Justin8456\Windows7_Vista_jcgriff2\011813-36207-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:30:03.215[/B]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[B]nvlddmkm.sys ( nvlddmkm+929adc )[/B]
BugCheck [B]116, {fffffa8007ae3190, fffff8800532aadc, ffffffffc000009a, 4}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]VIDEO_TDR_FAILURE (116)[/url]
Arguments: 
Arg1: fffffa8007ae3190, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800532aadc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x116_IMAGE_nvlddmkm.sys[/B]
  BIOS Version                  F3
  BIOS Release Date             03/18/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-890XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan  6 17:36:43.013 2013 (UTC - 6:00)**************************
Loading Dump File [C:\Users\writh ziden\Downloads\2013_03_23\Justin8456\Windows7_Vista_jcgriff2\010613-17706-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 8:06:15.199[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )[/B]
BugCheck [B]7F, {8, 80050031, 6f8, fffff80003508e1b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80003508e1b
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x7f_8_nt!KiDoubleFaultAbort+b2[/B]
  BIOS Version                  F3
  BIOS Release Date             03/18/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-890XA-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

greenbrucelee · Mar 23, 2013

Re: 2 Blue Screens in 30 min

you also have a crap make of power supply check your voltages.

Justin8456 · Mar 23, 2013

Re: 2 Blue Screens in 30 min

Everything should be fixed, thanks for your help. Greatly appreciated

Rich-M · Mar 23, 2013

Re: 2 Blue Screens in 30 min

Can you tell us what fixed it? That is how we all learn.

Justin8456 · Mar 23, 2013

Re: 2 Blue Screens in 30 min

It was the Daemon tools program. I just uninstalled it and its components. Must have been too unstable on my computer.

Rich-M · Mar 23, 2013

Re: 2 Blue Screens in 30 min

That is a common problem actually, thanks for that so we can all learn.
You can mark this solved in the first post by using "Thread Tools".

[SOLVED] 2 Blue Screens in 30 min

Justin8456

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