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Discussion Starter · #1 ·
Hello, I am currently running Windows XP and have been having problems playing Snow White and the Seven Dwarfs DVD on my PC. I have tried using WinDVD, InterActual DVD Player, and Windows Media Player with no luck. I have also attempted to call Disney, WinDVD, and Toshiba for assistance, but no one has been able to provide me with any.

I was searching online, when I came across this patch, which seemed to be the answer. However, when I attempted to download it I got this error message:

Q310510 Setup Error

Setup has detected that the Service Pack version of the system installed is newer than the update you are applying to it.

You can only install this update on a computer with no Service Packs installed.
I am officially stumped! Can anyone give me suggestions, as I'd really like to be able to play this movie in my DVD-rom.

Thanks so much!!
 

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Discussion Starter · #5 ·
Yes, this is the only DVD I am having problems with. The patch page seems to explain why, I just can't download the patch...
 
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