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shutdown at xp installation

796 Views 6 Replies 3 Participants Last post by  Old Rich
I'm trying to format this old Dell Optiplex GX150. There have been some problems with xp on it before and when i boot from cd and then press enter to install xp pro the computer shuts down. Happened with windows 2000 too. wont get anywhere past that. Can't load the OS either. Would that mean that the hard drive is damaged? Thanks.
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is it an xp cd for that computer or from another computer? or is it a full retail version of xp.
Keyboard is PS/2 and the cd isn't from the dell no, its full retail version.
what happens when you turn it on without a cd? does it shutdown? When you turn it on, does it sound like the fans are running?
when i boot from the hard drive it goes into windows xp setup. (black screen with logo then installation). After about 30 seconds it shutsdown at the blue installation screen.
You can download and run diagnostics from the Dell support site to rule out hardware failure
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