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Discussion Starter · #1 ·
hey TSF,

i have got this acer laptop for a year and there is no problem with my laptop, but recently i have this problem.

list of problem

1) start laptop sometimes stuck at login screen
2) when laptop ready to use, it will jammed by itself
3) sometimes when i am using my laptop halfway, a blue screen will come out saying an error have been found and shut down to prevent any damage to my laptop.
4) when i end task using the task manager, the end process works for last time and now it doesnt work as when i end task a process, it will jammed there.
5) sometimes my laptop the mouse doesnt response to the touchpad on my laptop
6) sometimes it will even say that my windows 7 in not genuine but this windows 7 home premiuem is a real copy and brought it from retailer store
7) sometimes it will automatic restart or shut down by itself

that is all the problem that i have !!!

any good solutions !! ugent reply pls !!! because do not want to reformat laptop again and i do not have BSOD at all !!

thanks =D
riolaw
 

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Visiting Expert, Microsoft Support Team
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656 Posts
Hi Riolaw,

Since you have the Windows 7 CD, boot your computer from that CD. When you are presented with options, select REPAIR and let it run the repair cycle and see how that works for you. Let me know what happens.

Good day!

Mike
 

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Administrator, Manager, Microsoft Support, MVP
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3) sometimes when i am using my laptop halfway, a blue screen will come out saying an error have been found and shut down to prevent any damage to my laptop.

... ugent reply pls !!! because do not want to reformat laptop again and i do not have BSOD at all !!
Are there BSODs or not?

Please check c:\windows\minidump - any recent dump files?

If so - Blue Screen of Death (BSOD) Posting Instructions - NT6x

Regards. . .

jcgriff2

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I agree with JeepFreek run the repair. I might also suggest to see if there is a hardware check on the recovery partition (if you have one). If not right-click on the c:\ drive & select properties, then click the properties tab & select Error Checking. Also download a memory tester such as the one at Memtest86+ - Advanced Memory Diagnostic Tool
First and foremost back up your data to an external source!
 
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