Hi All.
I hope that I'm posting in the correct place (let me know if I should pack up and leave). I've had good luck in the HD forum in the past, so I've decided to start my quest for salvation here.
So let me just line the whole thing out: Recently, a collegue of mine added a HD to our server - a 70 Gig SCSI Seagate Cheetah 10K.7 (ST373207LW), SCSI ID#8. This new drive makes the third on the chain -- sharing an on-board SCSI port (Ataptec AIC 7902 based Ultra320) with another Seagate Cheetah (35Gig, ST336607LW, ID#0) and a 17Gig IBM drive (DDYS T18350N, ID#2). There is a Seagate SCSI DAT Tape Drive plugged into a different on-board SCSI port. The Mobo is a Supermicro X5DA8 with Dual Xeon 2.4 GHz. The server is running Microsoft Server 2003.
The problem is this: When users on the network open files on the new drive (which is used solely as central file storage) -- and, subsequently, try to save them -- they will sometimes (with increasing frequency it seems) encounter extreme delays in the saving process. These delays often translate into the user's application (word, wordperfect, excel, etc.) locking up -- and sometimes (more importantly) the server itself crashes. The server crash manifests as a depressingly static grey screen.
The plot thickens: Because of all this, I have been doing some backing up of files on the drive in question to an external USB HD (Buffalo, 120Gig). One day, while doing some file transfers from the Buffalo drive back on to the Seagate Cheetah I got the dreaded blue screen. The FIRST time it said IRQL_NOT_LESS_OR_ EQUAL and the NEXT TWO times is said KERNAL_DATA_INPAGE_ERROR. :4-dontkno
Clearly this problem runs deep. And there is more I could tell you. For now, though, I'm just looking for sage advice on how to troubleshoot what's going on.
I've already run Seagate's SeaTools -- which, as I'm sure it want's to do, told me that my drive is fine.
Any thoughts? This madness cannot stand.
I hope that I'm posting in the correct place (let me know if I should pack up and leave). I've had good luck in the HD forum in the past, so I've decided to start my quest for salvation here.
So let me just line the whole thing out: Recently, a collegue of mine added a HD to our server - a 70 Gig SCSI Seagate Cheetah 10K.7 (ST373207LW), SCSI ID#8. This new drive makes the third on the chain -- sharing an on-board SCSI port (Ataptec AIC 7902 based Ultra320) with another Seagate Cheetah (35Gig, ST336607LW, ID#0) and a 17Gig IBM drive (DDYS T18350N, ID#2). There is a Seagate SCSI DAT Tape Drive plugged into a different on-board SCSI port. The Mobo is a Supermicro X5DA8 with Dual Xeon 2.4 GHz. The server is running Microsoft Server 2003.
The problem is this: When users on the network open files on the new drive (which is used solely as central file storage) -- and, subsequently, try to save them -- they will sometimes (with increasing frequency it seems) encounter extreme delays in the saving process. These delays often translate into the user's application (word, wordperfect, excel, etc.) locking up -- and sometimes (more importantly) the server itself crashes. The server crash manifests as a depressingly static grey screen.
The plot thickens: Because of all this, I have been doing some backing up of files on the drive in question to an external USB HD (Buffalo, 120Gig). One day, while doing some file transfers from the Buffalo drive back on to the Seagate Cheetah I got the dreaded blue screen. The FIRST time it said IRQL_NOT_LESS_OR_ EQUAL and the NEXT TWO times is said KERNAL_DATA_INPAGE_ERROR. :4-dontkno
Clearly this problem runs deep. And there is more I could tell you. For now, though, I'm just looking for sage advice on how to troubleshoot what's going on.
I've already run Seagate's SeaTools -- which, as I'm sure it want's to do, told me that my drive is fine.
Any thoughts? This madness cannot stand.