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Discussion Starter · #1 ·
I have got new laptop Dell Latitude D620 with win2003 OS SP1 all updates installed.

I have been experiencing a problem: when I used two emulators : HyperTerminal or SecureCRT, I can not connect to Cisco devices ( not only one device,,,,that means there is no possibility that a device is defected) .

There is no problem with a cable that connects my PC to a Cisco device, because the same cable with another PC is working fine.

There is no problem with windows OS 2003, because when I installed the fresh copy of 2003, the same problem is still going on!!!!!!

I have been advised that might be the problem with serial com port.

How can I verify (assure) that com port is working properly, and the problem with something else ?

I have checked BOIS, com enabled

And you can the Figure of device manager in the link below as well:
http://img243.imageshack.us/img243/8396/co...yworkingfm4.jpg



Any other suggestions ? Do I need to do some test ?

Thanks
 

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I have had a hellva fight with serial com ports before with some devices. I found buying a USB to serial port an easier way to fix tghe problem make sure you get one that has a driver disk with it!


they work great and are cheap
 

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Discussion Starter · #4 ·
What I did, I attached serial dial up modem to the laptop's com, and I installed the modem , it was installed successfully without any problem , and I run the modem diagnostic test, it was ok.

Code:
http://www.ni.com/support/serial/verhyper.htm
I could not see echo when I tried Serial port test!!!!
 
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