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Discussion Starter · #1 ·
For more than a week I was unable to log into Google Drive on my wife's new laptop. Thanks to help from this site that has been resolved but another possible issue with Chrome has occurred to me. The Drive resolution was to use Firefox to do the login. That tells me there is either incorrect or corrupted data in the Chrome browser history. I really don't want to clear all the saved data in Chrome but would like to surgically remove the offending data. Is there a way to do that?
 

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Cookies can cause issues with signing in to online accounts. In Chrome, it's fairly easy to get rid of cookies for selective websites or domains instead of wiping everything. Go to accounts.google.com in Chrome, then click that padlock icon right at the beginning of the address bar. A menu will pop up, with Cookies and site data as one of the options. Click it, then click the Manage cookies and site data option. In the dialog that opens, simply click the trash can icons to delete the cookies used by Google's domains. Delete them all, click Done then reload the page. You should be able to sign in to your Google account afresh without issues now. If problems persist, something else is affecting Chrome.
 

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Discussion Starter · #3 · (Edited)
Cookies can cause issues with signing in to online accounts. In Chrome, it's fairly easy to get rid of cookies for selective websites or domains instead of wiping everything. Go to accounts.google.com in Chrome, then click that padlock icon right at the beginning of the address bar. A menu will pop up, with Cookies and site data as one of the options. Click it, then click the Manage cookies and site data option. In the dialog that opens, simply click the trash can icons to delete the cookies used by Google's domains. Delete them all, click Done then reload the page. You should be able to sign in to your Google account afresh without issues now. If problems persist, something else is affecting Chrome.
Stancestans to the rescue again. I am used to Firefox where all that is done at the browser level. My wife uses Chrome. I will do as you suggest, thanks. When I do that for my account the only thing I see is cookies and there is no history, only cookies that were set when I accessed the page. It turns out that is not very helpful. It also wants my date of birth to comply with the law. That seems strange.
 

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It is done at the browser level on Chrome too. When I said to go to Sign in - Google Accounts, I wasn't implying that you need to sign in to your Google account to get rid of cookies associated with it. In fact, you don't need to sign in at all. Loading that site in Chrome is only for providing context for site-specific cookies management. This isn't any different from Firefox.
 
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