hi help seeker,
check out www.majorgeeks.com
its a good site where you can download many programs from spyware utilitie, diagnostics utilities, and even optimization utilities.
hmmm.....if you dont have any spware utilities installed on your laptop, i recommend downloading and installing spybot, adware SE, and spyblaster.
in addition, you want a good anti-virus and a really good anti-virus program to download is AVG. you can download all these programs from majorgeeks.
good optimization utilities to have include "ccleaner" and "diskeeper defragging utility". oh yeah a firewall to help protect you from intruders, "zonealarm" is good. again you can download all of these at maorgeeks. good luck