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Discussion Starter #1
Hi,

I am using Windows XP Pro and I am trying to use search and run button, but when I click one of them, they don't work, they don't take effect. I have already tried to uncheck and check them, but, it doesn't work.

Does anyone have any idea how I can "fix" it?

Thanks.
 

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Discussion Starter #2
Hi,

Further information:

If I change to Classic Start Menu, it works, all of buttons work fine, but if I back to the normal Start Menu, it doesn't work. :4-dontkno

Please, does anyone have any idea?

Thanks.
 

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Discussion Starter #4
Hi Flatiron2,

I run both and none of them worked. :4-thatsba

I don't know what else I need to do.... :4-dontkno

Thanks.
 

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TSF Team Emeritus, Microsoft Support
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Run the System File Checker

Go to the Run box on the Start Menu and type in:

sfc /scannow ( sfc if not reconized)

This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You will need your Windows cd.
 

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Discussion Starter #6
Hi Geekgirl,

Thank you for your help. :sayyes:

I tried to do what you suggested, but no CD was requested and it didn't work. As I said, this work only when I using Classic Start Menu. :sayno:

I have checked the register and NORUN parameter is already set to 0.

Thanks.
 

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TSF Team Emeritus, Microsoft Support
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While in Taskbar and Start Menu Properties, you have Start Menu checked, click The Customize button then the Advanced tab. Under Start menu items scroll down and make sure Run and Search have a check in the box beside them.
 

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Discussion Starter #9
Hi Geekgirl,

Thank you, but these options has already checked. As I said, if I use Classic Start Menu, it works!!!!! -razz: however, if I use just Start Menu (with these options checked), it doesn't work, it doesn't take any effect.

Thanks
 

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Have you tried creating a new user account (control panel / users / create new account) and logging into it to make sure it is not that one of your profile hive files is damaged?
Often when you have this sort of problem it is related to a corruption within your profile and copying either a new stable profile or the default user profile over to yours will solve the problem.
 

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Discussion Starter #11
Hi oshwyn5,

You were right. I created a new user and the run command on Start Menu works fine. There is something wrong on the other profile.

Do you know how I can restore the profile (the name: Administrator)? I don't want to use another one, and I don't want to lose all the information there.

Is there file (files) that I can copy to fix it?

Thanks.
 

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Discussion Starter #12
Hi,

Nobody knows how files I need to copy to fix it.... :4-dontkno or if I need to recovery any other files....

Thanks
 

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Discussion Starter #14
Hi Geekgirl,

Thank you, I will try it. :sayyes:

Just one more information, I tried to use COMMAND PROMPT on Accessories item, and when I used it, several messages appear on DOS screen: Microsoft
Windows XP [Version 5.1.2600) (C) Copyright 1985-2001 Microsoft Corp. and after about 20 these messages, the DOS Prompt is ready to be used. The exit command doesn't take effect. I need to close the screen (X) and several ^C appears and it is closed the screen.

It is very weird!!! :4-dontkno

If someone has any other idea, I would thank you very much.

Thanks.
 

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Discussion Starter #15
Hi Geekgirl,

I tried to do what you said, but it didn't work. The worst is that whenever I logoff and login or restart the computer, it works once. :4-dontkno

As I said, on Classic Start Menu, it works. When I use CMD the several message appears on DOS prompt. It is really weird!!!!!

I think that the best choice would be format the HD or Does someone have a better idea?

Thanks.
 

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Henry
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Have you changed the "start" on the start button? I made a thread a while back on my search not working, and it was because I had changed the "start" to say something else, and I had to revert to explorer.exe for it to work.
 

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Discussion Starter #17
Hi HenryVI,

No, I didn't change the start button.

This don't explain when I change to Classic Start works and when I use the normal one, it doesn't work.

Thanks
 

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I think your next step would be to do a repair install. Follow these instructions please

Set the computer to boot from cd-rom first in the BIOS
Place the xp cd in cdrom and reboot
Boot from the xp cd and choose install
Ignore the first repair option and continue with install
When windows finds the previous installation and offers to repair
then do the repair
If you have xp sp2 installed it needs to be incorporated into your xp disk or it will not offer the repair option only the clean install


How to perform a Repair Installation of Windows XP
 
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