runtime error c++ visual library in outlook express

hello all from brisbane australia. the runtime error is a damn nuisance. the larger percentage of people are having trouble with this error. when i click on inbox in outlook express the error comes up ( abnormal program termination ) and the screen closes to desktop. have tried many things but to no avail. microsoft are not solving the problem but dont mind if i spend $ 50.00 to look at it. all help is welcome. cheers-terrace:wave: