If the connection directly from the modem to your computer is crappy, it's probably the modem at fault.
This could be a noisy line, or just a failing modem. What model do you have? I used to have a late model Motorola SurfBoard, and when a comcast tech came over to check out some line noise problems, he said it was an 'end-of-life' modem, and replaced it with a new one.
Is there another computer you can use to test this? If that one doesn't work either, then it's almost certainly a problem with the modem or line noise.
This could be a noisy line, or just a failing modem. What model do you have? I used to have a late model Motorola SurfBoard, and when a comcast tech came over to check out some line noise problems, he said it was an 'end-of-life' modem, and replaced it with a new one.
Is there another computer you can use to test this? If that one doesn't work either, then it's almost certainly a problem with the modem or line noise.
