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When you're trying to download RealPlayer, do you get to choose which other programs/plugins are installed, like a custom install instead of default?

Richfx is a 3D browser plugin for viewing RichFX-3D files that you probably won't need anyway, so deselect it from the list of plugins.

If you already have an older version of RealPlayer installed, try the registry edit in this link (make a backup of your registry first)
http://real.lithium.com/real/board/message?board.id=realplayer&message.id=998
 
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