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Discussion Starter · #1 ·
I had an HP notebook die on me and I put the hard drive in an enclosure so I could use it as an external hard drive. Although Microsoft Office was loaded on this hard drive, I can't seem to find it in the directory. When I select Microsoft Office, it just show Office12. I would like to be able to retrieve some old emails from this external hard drive. Is it possible? Am I in the right section of Tech Support Forum or should I be dealing with hardware?
 

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If you have Microsoft Office installed on your new computer. Go to File/Open/Import/Import from another program or file/Next/Outlook Data File (.pst) browse it to the .pst file on the now external.
Depending on the OS of the previous HP notebook, if you have Vista or 7 browse to C:\Users\username\Documents\Outlook Files\yourEmailAddress.
Or do a search for *.pst on that drive.
 

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Discussion Starter · #3 ·
I am using Windows 7 on the new computer. I think the old hard drive was operating Vista.

On the old drive, it appears that my pst files are in folders in the chain (sorry, I'm technologically challenged in practice and vocabulary):

E:\Users\Username\AppData\Local\Microsoft\Outlook

But, when I go to the E drive I can get to E:\Users\Username but then I don't see how to get to AppData.

When I go to file and then open on Outlook, my choices are "Selected Items", "Calendar", or "Outlook Data File". Since it didn't offer the option to do Import/Import from another program, I went to file but don't see "next". The closest I see is "new".

Sorry, but it seems like I'm running into a dead end.
 

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AppData is a hidden folder. In Windows Explorer, go to Tools > Folder Options, click the View tab at the top and enable the 'Show hidden files, folders and drives' setting. Click the Apply or OK button and you should now be able to see the Outlook folder.
 

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Discussion Starter · #6 ·
I am using Windows 7 on the new computer. I think the old hard drive was operating Vista.

I've read through the information on the link How to Import PST File in Office 2007. Step 1: no problem. I clicked File and selected Import and Export.
Step 2: no problem. I checked Import from another program or file and clicked next. I selected Personal Folder File (.pst) and clicked next.
Step 3: I selected the path--the external hard drive-- and hit next.
Step 4: No I'm a bit lost. It says to check off each folder item in the PST you want to import. I'm not sure what to select. And it says you can check "everything" and I don't see that option.
 

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Step 3 select the path. This is where you go to the actual directory of where the .pst files is located. In Windows Explorer if you chose to Show Hidden Files and Folders, as suggested by Kola in post #4, you would be able to browse to the E:\Users\username\AppData\Local\Microsoft\Outlook. Highlight the .pst file and import.
 
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