Hi -
You've stopped at Step 2. What we also need to begin assistance is a set of logs from Deckard's System Scanner.
Please do this:
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
What DSS will do:
---------------------------------------------------------------------------------------------
You've stopped at Step 2. What we also need to begin assistance is a set of logs from Deckard's System Scanner.
Please do this:
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
- Close all applications and windows.
- Double-click on dss.exe to run it, and follow the prompts.
- When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
- Please attach extra.txt to your post.
- Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
- copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\extra.txt
- Click Upload.
What DSS will do:
- create a new System Restore point in Windows XP and Vista.
- clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
- check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
---------------------------------------------------------------------------------------------
