[resolved] shut down issues and programs hanging

shut down issues and programs hanging

When I go to shut down my computer (either from start menu or from task manager), usually not much happens - I might get disconnected from my wireless but that's about it. I sometimes have to repeat the shut down 2 or 3 times, and alot of the time I have to shut down by holding the power button. Every time I get a message saying that CCApp.exe is shutting down.

My other problem is that most programs that I install do not run properly - this has been in the last two months.... Speedupmypc, Google.earth, Office 2000, Visio etc. Some never actually run, but they are showing in the task manager as running, but I am unable to kill them there. Some will open but then I can't do anything. For example - I can type in Word, but if I go to change the format or font, it will crash every single time (I am also putting a thread in Office, because this is urgent!!!).

Then, when I try to uninstall programs that are not working, it is often not possible. It doesn't matter if I go thru control panel or uninstall on the start menu. I am currently trying to uninstall Office 2000 right now. It was "gathering required information" for about 10 minutes, but nothing was really happening. So then I hit cancel, and now it has been cancelling for about 10 minutes, but nothing is really happening! This is so frustrating!!!

Any help would be greatly appreciated. I am on XP.

Merci!