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[resolved] Resolution problems

1119 Views 4 Replies 2 Participants Last post by  Geekgirl
Resolution problems

I recently downloaded and installed the avast 4 anitvirus program, and I don't know if it conflicted with my Norton Antivirus but it screwed my system up something fierce - it consistently froze seconds after profile log-on. I managed to uninstall it from the diagnostic mode start-up, and things appear to be running normally since then. I'm not sure if it has anything to do with the following problem, but since that happened, when I change the screen resolution from the current 1152x864 down to 800x600, I get two big black strips across my screen; one at the top and one at the bottom. The top seems to be the edge of the desktop since my mouse pointer won't go past it, but the bottom I can move it past, making me think the desktop continues on but I just can't see it. Also, some pictures I use for my desktop background are distorted in roughly the same fashion. All my desktop resolutions higher than 800x600 work fine. I'd appreciate any help I could get. And try to talk to me like I'm 4, cause my name isn't much of an exaggeration. Thanks, all.

Gateway 3.2GHz Pentium IV
Windows XP Home with SP2
128MB ATI Radeon 9600, updated Catalyst drivers w/Control Center
17" flat screen LCD monitor (FPD 1730)
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Why the need to change the resolution to 800x600?
The conflicting software programs may have corrupted your video drivers. Remove them and reinstall. You can do this by going to the Device Manager.
Make sure you have your driver disc before attempting to reinstall.
Also have you tried to stretch the screen so to speak using the buttons on the monitor?
I switch to 800x600 automatically for some games I have (ex. Luxor) which also get affected. Yes, I've tried adjusting the monitor settings and it doesn't help. As to changing the video drivers, could I just download a new set from ATI and install them like that? I'm not sure where to go in Device Manager.
All fixed

ATI has a program you can download from their site that removes all its drivers and programs. I used it, restarted, then installed the new Catalyst and drivers, and my resolution problem is gone. Thank you for your help, I really appreciate it.
Great !!!! Im glad you got it resolved :grin:
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