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Laptop - Strange Noise

Hi everyone, recently I bought a laptop, it's an Acer Aspire 1672WLMI. It has a 60GB hard drive. As soon as I got it home and got it up and running, I started to hear a clicking noise, it's a single click every 15 to 30 seconds or so. The laptop is working absolutely fine apart from that, it's not crashed, don't get error messages, runs fast and smooth. I thought nothing of it really till a friend of mine said the hard drive could be faulty and about to die on me. I've had the laptop for almost a month now and no problems. But the clicking noise is very annoying. I was just wondering if you guys think that it's serious? And if it is, what I should do about it? I'm not too technical, so any help would be appreciated.

Thank you

Jingle
 
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Single click once in 15-30 mins tells me that it is not the HD. I experienced this problem once and it was the fan. I cleaned it up put it back up together it didnt make the noise for a while but then it came back. I would advice you to take care of it. A faulty fan might cause over heating and that might cause a serious damage.
 

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Just for piece of mind / go to the hard drive manufacturers website and download the correct diagnostic utility for your drive / also check for dust as PURPLE has suggested ?????


regards

joe
 

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PurpleSky said:
Single click once in 15-30 mins tells me that it is not the HD. I experienced this problem once and it was the fan. I cleaned it up put it back up together it didnt make the noise for a while but then it came back. I would advice you to take care of it. A faulty fan might cause over heating and that might cause a serious damage.
It's every 15-30 seconds, not minutes. But, I'll clean it up, thanks for your advice.

Thanks for your help too Linder, I'll check out the manufacturer's website in the morning.
 

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Since the hdd has always made the clicks it may be normal for that model drive to make clicking noises.
Some manufacturers use compensators to adjust the assembly to correct for thermal changes, which is probably what you hear.

If you had the hdd for a while and it just started making noises then that would be cause for concern.

It's also possible it was faulty to begin with, so it's a good idea to check with the hdd manufacturer. You can use Everest (see link below) to identify the hdd manufacturer. Start Everest, select Computer, Summary, look in right pane for Storage then Disk drive and click the blue text for the link to the manufacturers' website.
 

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Discussion Starter #6
Okay, I used Everest and found out my Hard Drive manufacturer is Seagate. So, I e-mailed Seagate, described the problem and received this reply:


Hello,
If it is occurring when the drive is idle it is a self checking
routine.


The latest generation of our high-capacity hard drives has been
programmed
to perform regular offline scans
to test the drive’s reliability and detect any possible
malfunctions that
may have been caused during transit.

The offline scanning takes place when the drive is idle. This feature
cannot be disabled and does not affect
the performance of the hard drive. The feature should disappear after
a
few hours of drive operation.

Offline scanning helps to maintain the reliability of the drive by
moving
the heads within the "high-flight zone"
in a pre-programmed pattern. The "high-flight zone" is located toward
the
outside of the platters where the
most air flows under the heads during times of inactivity.

If you feel that your noise is excessive or does not reduce after a
few
hours of operation, you can run
Seagate's SeaTools diagnostic software to check the physical integrity
of
the drive.

SeaTools can be obtained from Seagate's website at:
(http://www.seagate.com/support/seatools/)



Jimmie P.
Seagate Technical Support




-------------------------------------------------

I ran Seagate's diagnostic tool and this was the outcome:

Run: 04/09/2005 17:12:03

Primary IDE Channel : ST960821A
Model: ST960821A
Serial Number: 3LF085CZ 3LF085CZ
Capacity: 60.01 GB
Test result: Self-test routine completed without error.



So, I think that means the Hard Drive is okay. I'd like to thank you all for your help. :)

Regards

Jingle
 

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Thank you Jingle for posting that information, I'm sure future readers will find it very useful.

Have a good one,

Stu
 
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