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Discussion Starter · #1 ·
Heres the deal

Nothing will print
Print jobs cue up then delete themselves and nothing happens

Everything is plugged in properly. I've had this printer for years, but i hadn't used in about a year and decided to plug it back in and now nothing works.

I've gone through ever trouble shoot and the hp website offers nothing.
It is online, theres a brand new ink cartridge in it.
There is paper, ports are configured.
I've tried everything from reinstalling the ports and drivers to printing from command prompt. Nothing is working.

it doesn't matter which program i choose to print from either.

Any help would be fantastic as the HP website and phone help doesn't seem to offer much of anything for this product anymore.

I'd love to just go and buy a new printer, but i just paid the money for a new cartridge.

Thanks
 

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Discussion Starter · #2 ·
also i just noticed that when you hold down the online button for awhile it will print a info page on the printer but nothing else. No other programs will allow printing. The print box opens and then the printing job is automatically deleted.
 
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