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Discussion Starter #1
dvd drive showing code 41 PLEASE help :[

dvd drive is not working and has an exclamation mark over it in device manager, it is telling me it is diabled code41? Is this a hardware issue in, shall I call out the computor doctor or is it fixable (tried disabling and rebooting to no effect.
Thank you
 

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The code41 means it has the driver loaded for the device but can't find the device. check the connections to it. Is it inside you PC??
 

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Discussion Starter #5
just seen that it is showing i am on 200 pro, that is sons comp, the problem now is with xp
I put some heavy books on the tower the other day, is that what has done it? :cry:
 

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This is what it says to do from Microsoft


install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
 

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Discussion Starter #12
i am exhausted, going to bed now, will check back 2moro. tempted to just get computor chap in.
 

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you could try going to device manager and right click on the device with problem and click scan for changes see what it says
 

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Discussion Starter #15
well its fixed.
It was the wonderful norton systemworks that had locked it down :deveous:
we are now running AVG, drive is back, all is tickety boo!!
 
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