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Discussion Starter · #1 · (Edited)
I have been working in HiJackThis log help to remove spyware and trojans and have been cleared by them. However, my d: drive is still not functioning. The drive just does nothing. Under Properties if I click troubleshoot, it gives me an error code 39. I have tried uninstalling and reinstalling as per the troubleshooter and have updated the driver. Still no luck........any help would be appreciated. The drive is a Sony.
 

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Is there any active power going to the device....does the tray open and close? Are the any flashing lights when you boot the pc?
 

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Discussion Starter · #5 ·
There is power and the door does open and close. I will restart now to check the lights, haven't noticed that.
 
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