Hello, and sorry for posting an entirely new thread - in possible the wrong forum as well. (Couldn't really decipher where I should put this, but I'm an XP user so I thought I'd have a pop.)
Basically the problem is whenever I turn my computer on, I recieve two windows which start automatically.
One of them is 'Roxio Easy Media Creator 7' a program which I recieved with my computer when I bought it - approximately one year ago.
The second is a 'Severe' message. I have found out, I think, that this is in relation to the Roxio program. It reads something like "Cannot find certificate reading dll." or some such. I think the problem is that every time I start the PC Windows Installer decides to try and uninstall the program - which I thought I succesfully uninstalled about six months ago.
I've tried reinstalling it from the disk, in which case I get the same two messages. I have also tried using the add/remove program. None of this seemed to work.
Also, the program is now virtually nothing but one file - 'Shellex.dll'. This was after my deleting of the files seperately through the search function etc. (In hindsight this was probably quite a silly thing to do, as I am a relative novice when it comes to computing)
Any help would be greatly appreciated as it is something that has been bugging me for months now and I have chose to ignore up until now.
Sam
Basically the problem is whenever I turn my computer on, I recieve two windows which start automatically.
One of them is 'Roxio Easy Media Creator 7' a program which I recieved with my computer when I bought it - approximately one year ago.
The second is a 'Severe' message. I have found out, I think, that this is in relation to the Roxio program. It reads something like "Cannot find certificate reading dll." or some such. I think the problem is that every time I start the PC Windows Installer decides to try and uninstall the program - which I thought I succesfully uninstalled about six months ago.
I've tried reinstalling it from the disk, in which case I get the same two messages. I have also tried using the add/remove program. None of this seemed to work.
Also, the program is now virtually nothing but one file - 'Shellex.dll'. This was after my deleting of the files seperately through the search function etc. (In hindsight this was probably quite a silly thing to do, as I am a relative novice when it comes to computing)
Any help would be greatly appreciated as it is something that has been bugging me for months now and I have chose to ignore up until now.
Sam