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Removable Hard drive not recognised by Windows XP

1616 Views 3 Replies 2 Participants Last post by  Networks, 
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I have just installed a USB3 PCI Express card. After installing drivers and examining the status of the drivers in Device Manager I found the drivers had been recognised and were enabled. I then inserted a 8G USB 3 flash memory stick in one of the card ports and the drive was recognised and worked well. I then safely removed the flash drive and inserted my Akasa Integral S USB 3.0 removable drive and I could not get Windows to recognise it. It has been used for a long time now in a USB 2.0 port with no problems. (It is backward compatible with USB 2.0) Any ideas what I can try to do cure it. I've tried unplugging it and re-inserting it into the USB port and tiurning power on and off etc. I looked in Disc Management and Refresh does not seem to appear under Options like the help file says so I'm really stuck. I have asked manufacturer of removable drive for help and am waiting for an answer. I don't know what the mechanism is for windows XP to recognise a Drive. I even tried the BIOS.
Any help would be appreciated. Thank you.
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Thank you for your comment.
The unit works in both Windows 7 and XP when connected to a USB 2 port. The PCI Express USB 3 adapter card has power connected to it via a Molex connector internally and a light comes on to show the power is connected. Windows 7 Disc Manager sometimes lists the drive but says it has to be initialised. When I try to do this it makes some reference to a missing file which I don't understand. All drivers were checked in Device Manager as detailed in the adapter card instructions and I get a sound alert when I plug in the USB 3 cable. Windows XP will not recognise the drive at all in USB 3 mode but does so in USB 2 mode.
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