[JADORA]

I have reloaded two computers with Windows XP and the drivers, but I can't get them to connect to the internet. I have a laptop and it works great connect to my modem. Under network connections on one of the computer's it shows local area connection, but when I connect the modem it does not recognize it. Please help!!!

 

[lorjack]

Open up a command prompt (Start > run > cmd)
Type the following bolded commands and post the results for each affected machine.

ipconfig /all

Verify that all network drivers are installed.
To open device manager: start > run > devmgmt.msc

If there are any !,?, or X
in the list then you need to reinstall the drivers or enable the device.

 

[JADORA]

Under ipconfig /all this is what it shows
Windows IP Configuration

Host Name...............:
Primary Dns Suffix.....:
Node Type...............: Unknown
IP Routing Enabled.....: No
WINS Proxy Enabled...: No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix..:
Description...............: Realtek RTL8169/8110 Family Giabit
Ethernet NIC
Physical Address........: 00-00-00-00-00-00
DHCP Enabled............: Yes
Autoconfiguration Enabled..: Yes
Autoconfiguration IP Address..: 000.000.000.000
Subnet Mask.............: 255.255.0.0
Default Gateway........:

The only thing that has a ? from devmgmt.msc is other devices.

 

[Near]

Hmmm. no IP and default gateway.

If the modem works with your laptop and can connect to the internet, definitely it is not your modem.

If you have ? on other devices under devmgmt.msc then it means it's driver problem, might wanna re-install your NIC driver.

 

[lorjack]

Verify that your network card is installed. It should be under network adapters and should say Realtek Family Giabit

Windows XP
Open up a command prompt (Start > Run > CMD)
Type the bolded commands in the command prompt window:

Reset TCP/IP Stack: netsh int ip reset reset.log
Reset WINSOCK entries: netsh winsock reset catalog

When finished reboot

 

[JADORA]

Under Device Manager, Network adapters, it shows Realtek RT8169/8110 Family Giabit Ethernet NIC

I did the:
Reset TCP/IP Stack: netsh int ip reset reset.log
Reset WINSOCK entries: netsh winsock reset catalog
and rebooted, but nothing has changed.

When I connect the modem to the desktop, it tries to connect, it comes back saying limited or no connectivity, with an !.

 

[lorjack]

Boot into safe mode with networking and see if you can get a connection. Verify that all security software is disabled when you do it.

 

[JADORA]

I booted in safe mode with networking and it doesn't connect. Under network connection the local area connection says, it is acquiring the network address.

 

[Prophet]

did you try the network connection wizard? is dhcp enabled on your router?

 

[lorjack]

Disable all security software

Note: Some programs need to be completely uninstalled to stop interfering with the system.

 

[JADORA]

Connection wizard doesn't help and I don't know if dhcp is enabled on my router. I can connect to my router with my laptop, so the router is fine.

 

[JADORA]

I have the firewall disabled on the the computer and it is a fresh load. There are no other programs loaded on the computer, just the operating system and the drivers.

 

[deleted010511]

Go to Start/Run and type CMDand hit enter. In the command prompt type ipconfig /flushdns and hit Enter now at the command prompt type ipconfig /release then type ipconfig /renew. It should give you a new IP address, try to connect.