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just install and use your key,you may need to use their cleanup tool first
avg free will give you less problems
 

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Hi sam1965 and welcome to TSF !

A free and legal advice : use AVG or Avast instead of Norton antivirus. They're free, as efficient as Norton and much lighter. Use the norton removal tool to get rid of Norton's remnants before you install your new antivirus.

edit : dai beat me to it.
 
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