Tech Support banner

Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
Recently recovered from a blue screen
"Stop: c0000218 {Registry File Failure} The registry cannot load the hive (file): \SystemRoot\System32\Config\SOFTWARE or its log or alternate"

I used the Recovery Console to restore the backup copy of the hive from the Repair folder:

Changed to the c:\Windows folder.

Typed

cd system32\config
dir system
ren software software.bak
copy c:\windows\repair\software

1 file copied successfully

Typed exit , quit Recovery Console and then restarted the computer.

Everything then worked athough with old settings, and I am going to have to reinstall some programs. It also taught me to do a regular restore point!!

My problem now is that I am trying to reinstall McAfee, but something is blocking the Download Manager "DMsetup.exe" and not allowing it to connect to the internet. It is also stopping AVG updates "avginet.exe", product activation of Office 2007, and Carbonite registration. All other internet access is fine. I have checked Windows Firewall and exceptions - all seems fine there - and it makes no difference if I take the firewall down.

If I go to Properties - Advanced of the Local Area Connection it tells me that Windows Management Instrumentation might be corrupted - go to an earlier restore point (I wish!!).

Any ideas what I am doing wrong here - should I do a clean reinstallation?

Thanks
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top