Tech Support Forum banner

Rebooting and Blue Screen!

2654 Views 7 Replies 3 Participants Last post by  gdavge2003
I just got this new computer a few days ago and its:
HP Pavilion, Pentium 4 CPU 3.00Ghz, 2.79 GHz, .99 Gig of RAM with Service pack 2.
Whenever I play a game such as Guild Wars, Half Life 2, etc. it automatically reboots... this happened 3 times when I was playing and after the reboots it would say "the system has recovered from a serious error".

On the 4th time, I got a blue screen and it says:
Stop: 0x0000008E (0xc0000005,0xBFACEF94,0xAA06299c,0x00000000)
ialmdd5.DLL - Address BFACEF94 base at BFA34000, Date Stamp 42a73847

Also, I believe I have a decent video card to play the games I mentioned (autodetect and it sets everything on high quality and no messed up pics here and there). Can anyone help me with this problem? Thanks
Not open for further replies.
1 - 1 of 8 Posts
I had exactly the same thing happening with my pc a short time ago: XPPro, AMD XP 2400, 1Gb RAM. I found that the issue was related to my graphics card. At the time i was only running a 32MB card (yeah, i know;)) and any game i played, the pc would consistantly restart and then started to blue screen. I ended up upgrading my graphics card to a 128MB(also upgraded my motherboard as it was a little old, only had support for AGP 4X) and have had NO problems since. Can now play games for hours on end.

Do you know if you are using an 'onboard graphics card' or an AGP card. I googled the particular .dll that was coming up on your blue screen message and it seems related to the graphics card.

To find out whether or not it's an onboard or an AGP: from anywhere on the desktop, right click > properties > settings tab > advanced button > adapter tab. This will give you the details of your graphics card.

Another thing you can try is to lower the hardware acceleration: following the same directions as above, but going to the troublshoot tab > move the slider bar across towards 'None'. This might help somewhat.

Have you tried updating the graphics drivers at all??

Hope that this is some help; i know your frustration :)
See less See more
1 - 1 of 8 Posts
Not open for further replies.