[douglaswaite]

I'm trying to revive an old laptop to give to a Senior Citizen. I have an HP Pavilion dv8000 Laptop that originally came with Windows XP Professional. I upgraded the operating system to Windows 7 Ultimate 64-bit and have not had sound since. The laptop uses AMD Turion 64 Mobile Technology ML-44 2.4 GHz. Today I downloaded and installed Realtek Driver 6.0.1.6305 dated 6/19/2009. I purchased this computer in 2005. Now I get the message, "This device cannot start. (Code 10)." I got this driver plus 5 others from SlimDrivers. All worked except this one. I also have the red circle with the white X beside the speaker. Can anyone help?

 

[spunk.funk]

Go to Start/Search and type devmgmt.msc, right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, any devices with yellow flags need drivers installed.
You should only download drivers from the computer manufacturers Site. It is not RealTek but Conexant Audio driver Drivers & Software - HP Support Center.

 

[douglaswaite]

I tried this three times and it failed three times. I am running everything as administrator. I uninstalled the device and deleted the driver that was stuck in there. The device now shows as "Multimedia Audio Controller." I tried applying this driver to it and I still get failure. Do you know of any other solution?

 

[spunk.funk]

Turn the laptop over and copy the exact model# from the label on the bottom (ie) dv8xxxx, go to the HP Drivers site and type that into their search engine. If you need help, please type your Exact model # in your next post.

 

[douglaswaite]

I did that, got the following message:

HP policy for products no longer supported
Typically, HP stops supporting most products after 10 years. Once a product is retired, the official HP support content (troubleshooting articles, user guides, how-to videos, etc.) for that product is removed from the HP web site. Additional support content may still be available via the HP Forums or from third-party web sites; however, HP takes no responsibility for content authored by third-parties.

This machine is ah hp pavilion dv8000
s/n: CND6294LJW
p/n: ES184AV

 

[jenae]

Hi, go here and agree to the terms, the first driver on the list is the one you want.

Realtek