Tech Support Forum banner
Status
Not open for further replies.
1 - 20 of 25 Posts

·
Registered
Joined
·
39 Posts
Discussion Starter · #1 ·
Ok, You guys just finished helping me clean my computer from a virus. I was recommended to post here by my analyst.


Now my computer's internet will not work and a message comes up saying Ethernet Controller Driver is not installed. (code 28)

The same message comes up for the Realtek AC97 Audio, it says that the driver for this device is not installed.


These two things are leaving me unable to connect to the internet and the sound is no longer working. When i go to volume control, a message comes up saying there are no active mixer devices available.

Also i Have the Drivers Disk my computer came with, and when i attempt to reinstall the Realtek AC97 Audio driver, a message comes up saying that it has encountered an error while installing, the driver was not installed.


Can you help me?
 

·
Registered
Joined
·
77 Posts
Go to Start->Right Click My Computer->Manage->Device Manager->Universal Serial Bus Controllers.

Any yellow things?

Now hide the Universal Serial Bus set and open "Sound, Video, and Game Controllers"
Anything yellow in here?
 

·
Registered
Joined
·
39 Posts
Discussion Starter · #6 ·
A message came up saying please insert the compact disc labeled realtek AC97 Audio Driver disk' into your CD-ROM drive and then click ok....


I dont have that disk..



When browsing i was also unable to find the Ethernet controller driver.
 

·
Registered
Joined
·
77 Posts
Well, assuming you have Xp Home, like your info says, download the one called "Windows 98Gold/98se/Me/2000/XP/2003(32/64 bits) for Driver only. For Windows 98 SE, DirectX(R)8 is required to enable advanced features. (ZIP file)"

Its the 5th one down.
 

·
Registered
Joined
·
39 Posts
Discussion Starter · #13 ·
What is it that your exactly trying to make me download here, because when i click on one of the links to download, alls that i get is a document... datasheet.
 

·
Registered
Joined
·
39 Posts
Discussion Starter · #15 ·
No i see a bunch of codes:

heres how the page looks:

Datasheets:

ALC5621

Description Version Update Time File Size Download ( with about 3 different sites to choose from to download


ALC5621 datasheet ver1.0


then the next :

ALC5620

ALC5620 Datasheet v1.1

etc etc it goes on, and when i click on one of the links, a adobe acrobat form loads with a bunch of complex info in it.
 

·
Registered
Joined
·
39 Posts
Discussion Starter · #17 ·
ok wow this is weird, im on a different computer now, went to the same sight, and the OS choices are there...


Could it be possible that running IE 6 could be the problem?
 

·
Registered
Joined
·
39 Posts
Discussion Starter · #20 ·
i believe its working..... ive got sound so i guess everythings all good. Thank you for all the help, really appreciate it. So hows the weather in northern cali? Here in nevada its been weird, colder than its ever been for june....
 
1 - 20 of 25 Posts
Status
Not open for further replies.
Top