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Discussion Starter · #1 ·
Just reinstalled operating system on my Durabook laptop. Installed all the drivers including LAN drivers etc. Checked all the cables, but still no internet. No clue what’s going. Can anyone help?
 

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And the O/S would be? XP-Pro, XP-Home, Vista, what?


Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

  1. Under Network adapters, please tell me all the devices listed.
  2. Are there any devices under Network adapters that have a red x displayed?
  3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?



Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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Discussion Starter · #3 ·
Hi there,
My operating system is XP Home edition with service pack 2 installed from the CD.
1. Under Network adapters the following are listed:
1394 Net Adapter
Intel(r) PRO/Wireless 2200BG Network Connection
Realtek RTL8169/8110 Family Gigabit Ethernet NIC #2
2. No Network adapters have a red × displayed
3. There are no devices in the Device Manager with yellow ? or ! displayed.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : n-f43dspuh0l10b
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-EC-A8-05

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
Ethernet NIC #2
Physical Address. . . . . . . . . : 00-40-45-2B-CA-7D

C:\Documents and Settings\Owner>
 

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God (TSF Enthusiast)
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What's the model number for your laptop?
 

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Are you using wired or wireless connections?

Let's try a stack repair first.


TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.



Next, please connect with a wired connection to the router or modem with a known good cable and do the following test.


Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output!

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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Discussion Starter · #7 ·
The laptop model number is R15D, Brand: Durabook.

I tried to open the command prompt window and as soon as it came up it vanished. I am not sure what it means, I was unable to type in it then.

The laptop has cable and wireless internet capability, none of these worked so far for me for some reason. I have never seen anything like that. Microsoft must have done something again.

Thank you for any help you can provide and have a nice day.

P.S.

I am just curious if it's helpful to reinstall the system again? I did this a few times already and did not do any good.

I tried to remove and install again all the drivers, but it was basically counterproductive.
 

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Discussion Starter · #8 ·
Hi there,

This is what I got and still no internet on my laptop:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : n-p7neeityslpiv
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit
Ethernet NIC
Physical Address. . . . . . . . . : 00-40-45-2B-CA-7D

Ethernet adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-EC-A8-05

C:\Documents and Settings\Owner>
 

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God (TSF Enthusiast)
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See if you can get a different/new cable from someone that you know is working.Connect the Ethernet from your modem, reset the modem.
 

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Discussion Starter · #11 ·
Got brand new cable, reseted the modem few times and still no internet. It works though on my other computer. I will try reinstalling every single driver on the comupter again.
 
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