[cherylr]

i just got a computer and when i try to logon to internet i get error message publisher not verified (run or cancel ) what does that mean and how can i resolve this problem

 

[CCT]

Probably a plug-in that doesn't have a publishers' certificate in good standing - http://support.microsoft.com/kb/195724

edit: some further info as to when it is useful (it is a protection); http://office.microsoft.com/en-ca/help/HA010348761033.aspx

 

[cherylr]

thanks for your quick response .i dont understand what this means tho (new to computers ) where can i go to fix this problem .this is so annoying

 

[deleted6052011]

Hi cherylr :wave:

On the popup box, there should be a name of the file that is trying to run. There should also be a location for the file listed. This will let you know what is causing the popup.

 

[CCT]

'when i try to logon to internet' - explain this please. Just how are you starting Internet Explorer?

 

[cherylr]

I go to start then select internet explorer

 

[CCT]

OK - you are 'running' Internet Explorer (or launching, if you like), NOT logging on. Just some semantics.

If you click cancel, does it still launch or does it stop?

 

[cherylr]

its ok now found out that i had a virus.and i let a friend clean and install another windows application.


thank u so much for your help:grin: