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Using Google to solve problems
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Go to Search, type in CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type chkdsk /R and press enter. Now type a Y for Yes and reboot the computer. Check Disk will run through 5 stages at the next bootup, it may take a while.
 

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Global Moderator
Using Google to solve problems
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What is the make and model # of your laptop?
How do you connect to the internet? Wired or Wirelessly? If Wirelessly, try connecting with an Ethernet cable, does that change anything?
 
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