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Discussion Starter · #1 · (Edited)
I have a dell computer running Windows XP .
When I try to run backup to an external hard disc I get the message below.
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The Backup Utility cannot connect to the removable
Storage service. this service is required for use of
tape drives and other backup devices.

Please exit and start the Removable Storage service using
the System Services function of the Management Console.

OK

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If I click on OK it will do a backup I should have a cd in the drive and bombs out.

My question is where do I find the Management Console and what do I do then.

Any help will be appreciated.

Thanking You in Advance.
 

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Hi jake09,
When the wizard asks for a location for the backup, just do it to a folder on the desktop and then move it to the external drive.
T.
 
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