Reset the router to factory defaults and try again.
Let's see this when connected directly to the Speedstream.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following command:
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
Let's see this when connected directly to the Speedstream.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following command:
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
