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Problem with router/computer

2140 Views 6 Replies 3 Participants Last post by  hwm54112

Today i just purchased a Router from "Target" and it seems to have some problems (maby not the router.. don't have too much experience)

I pluged the router to the modem and the computer just as it told me too..

In "Network Connections" I have 2 connections Local Area Connection 3 (Connected "Motorola SURFBoard 4200) and Local Area Connection (SiS 900-Based PCI Fast Ethernet Adapter) I dunno why it says "SiS 900-Based PCI Fast Ethernet Adapter" even tho my router is a D-Link DL-524.
For some reason i can't connect to the internet.. but i can go to the administration tools in the
IF i disable "Local Area Connection" my internet starts working again..

my motorola modem is connected to the computer via USB AND connect to the router via ethernet

around 1 hour ago when i had them bothed enabled the internet was working but "Local Area Connection" was stuck on getting the ip address or something. Then i created a new connection and it works but no internet :S

Can any 1 help me with my problem? Sorry if i don't make sense
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Not much detail here, however, I will give it a shot.

Turn everything off, cable modem, router, PC(s).

Unplug the USB to the cable modem.

Connect the router WAN port to the cable modem with an Ethernet cable.
Connect the PC to a LAN port on the router.

Power up the cable modem, wait about 30 seconds, power up the router, wait about 2 minutes, power up the PC and see if you can get an IP address and have Internet connection.

Umm i just checked the ports on the back off my router.. there is only WAN, 1 2 3 and 4.. But ive tried connecting the 1port to the computer (ethernet)

On the router. The status is
Power=Light on
status= blinking
WAN= blinking
WLAN=Light on
1= light on
So what is the computer status??

Can you connect to the Internet?

Start, Run, type "cmd" then enter, type "ipconfig" then enter. Leave off the "quotes".

What IP address shows up for the LAN port on the computer?

What happens if you ping

i can't connect the the internet unless i disable the "SiS 900-Based PCI Fast Ethernet Adapter" connection..

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : nsw.optushome
IP Address. . . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

Pinging with 32 bytes of data:

Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
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Are you located in Australia?

Do you still have the USB cable connected between the any computer and the cable modem?? If you do, disconnect this USB cable.

You may need to change your NIC card configuration to auto detect the IP address or there is some PPP program running.

I am confused about this statement about disabling the SiS 900-Based PCI Fast Ethernet Adapter and you can connect to the Internet.

Does your machine have more that 1 Ethernet adapter installed? It appears it does?? Is there an onboard NIC and a PCI NIC installed in the machine?

If you can connect to the Internet with the SiS 900-Based PCI Fast Ethernet Adapter disabled, then what is the problem, just leave this NIC disabled??

Maybe you need to give more details!

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Based on what is written, you are expecting the router to show up in network connections as a network adapter. It won’t as it isn’t a network adapter (in this context)

The modem is only showing as an adapter because it’s connected by usb to the computer (usb is not an adapter either). That usb connection shouldn’t be connected because you have an Ethernet cable running from the modem to the router and then from the router to the computer. That makes two connections from the computer to the modem and in all likely hood, it can have only one unless you purchased an additional IP address from your ISP. That’s why connection “a” gets stuck on “acquiring network address”, connection “B” already took the only IP address that the modem can accept.

Hook it up as jamesO specified and remove the usb cable. In all likely hood, your local area connection 3 is configured wrong as your DNS is probably dynamic and should not return a value (in this case nsw.optushome) unless your ISP has given you a static address.
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