Tech Support Forum banner

Problem with no sound on I.E.

3380 Views 10 Replies 6 Participants Last post by  gerge
First of all thank you in advance. Im running XP 32 bit for my OS.

The problem I have is this...

Recently I contracted a Trojan, and although my Malabytes found and disposed of it, ever since then I've lost my I.E. sound. Anything on my hard drive (Games and music) plays fine. Also, the speaker volume icon on my task bar is missing since the infection.

I have tried couple of your other solutions to this to no avail. The last "fix" sent by Allie was to copy and paste a registry driver file onto my desktop, and go into regedit to import the file to registry. All went well until the registry editor couldnt find the file on my desktop. So I manually entered the file name and it came back as "file unavailable; not a registry file".

I also tried this from Go The Power:
1.Open Control Panel.
2.Double Click to open Sounds and Audio Devices.
3.Click Sounds tab.
4.Scroll down to Windows Explorer, which is present under the Programs events.
5.Select Complete Navigation and Start Navigation.
Click OK/Apply.
Then rebooted, and that failed too.

Any and all help will be appreciated.
Not open for further replies.
1 - 11 of 11 Posts
Hello and welcome to the forum.

What version of IE do you have? What service pack do you have installed?

Does this happen on all websites? IF you haven't tried many sites try one like Youtube to see if you get sound.

First thing to try is to Open IE click on Tools => Internet Options => Click on the tab Advance => scroll down until you find Multimedia tick the box Play Sounds on Webpages => Apply => Ok
Hi Biker1957,

In to what Go To Power has said, also try this:

Open up IE and click on Tools -> Internet Options -> Advance -> scroll down and Reset Internet Explorer Settings.

Reset the personal settings and see if this works out for you too. Hope everything works out for you.
Are you experiencing the same problem with other browsers as well?Try to download IE 7 or IE 8 and install it.Let us know
I have I.E. 8 as of now with service pack 3 for XP installed. My auto update is also activated so I'm getting current updates from Microsoft. I tried Go the Powers suggestion and the box is already clicked for "Display sounds on Webpages" Just tried resetting my I.E. setting also to no avail...

BTW this happens on all I.E. websites I go to, but film clips that I get through email plays fine as long as it my Media Player running the clip.
Re-install Internet Explore 8

  • Please go Here (Click on the Blue link) and download a fresh version of Internet Explore 8.
  • Uninstall the version of IE you have installed now, to do so follow these steps:
  1. Click Start
  2. Click Control Panel
  3. Double click Add or Remove Programs
  4. Scroll down until you find Internet Explore
  5. Then click Change/Remove, and follow the prompts.
** Please Note: If you are unable to see IE8 in Add or Remove Programs follow these steps:
  • Click Start
  • Click Run
  • Type or copy and paste, into the text box:

  • Then Press Enter **

  • Restart your computer.
  • Install the fresh version of Internet Explore.
See less See more
Ok tried uninstalling and reinstalling I.E.8 to no avail. Still no sounds on any internet websites. Also one more thing I noticed. My speaker icon in my taskbar is missing, and the sounds when Windows loads and shut down are also missing. Could these be related and maybe a missing driver/codec?
Go to the Start/Run and type mmsys.cpl and press Enter. Go to the Advanced button and make sure nothing is muted and the volume is all the way up. Now go to the Sounds tab. There should be speaker icons next to most of the items. If some are missing, take the drop down arrow for Sound Schemes and choose Windows Default. You can also Browse to the sounds folder and add each one that is missing manually.
Did as you said Spunk.funk, already Windows Default was chosen, and I scrolled down and made sure the tab for sonds for Internet websites was also chosen. Went to Youtube and still no sound whats so ever.
Go to the Start/Run and type mmsys.cpl and press Enter. Go to the Advanced button and make sure nothing is muted and the volume is all the way up.
Make sure you go to Advanced and make sure WAV is not muted and the sound is all the way up.
Siply use Microsoft program - MicrosoftFixit50195.msi . Start it and check all possible function to reset.
This program work with XP, Vista and Win 7. Your IE-7, IE-8 and IE-9 will sound after that.
1 - 11 of 11 Posts
Not open for further replies.